Highly-motivated retail manager with 6+ years of experience in fast-paced retail and rental shops, with a passion for exceeding sales targets, optimizing store operations, and devoted to giving every customer a positive and memorable experience. A strong work ethic, adaptability and exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Store Manager
Christy Sports
Telluride, CO
11.2022 - Current
Maintained inventory of ski shop merchandise and equipment.
Developed business strategies to increase profits and optimize customer satisfaction.
Implemented policies and procedures for the safe use of rental gear.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
Store Manager
Vail Resorts - The North Face
Telluride, CO
12.2018 - 11.2022
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Strengthened work flow productivity by hiring, managing and developing top talent.
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Answered product questions with up-to-date knowledge of sales and promotions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Updated and maintained store signage and displays.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Assistant Store Manager
Vail Resorts - The North Face
Telluride, CO
01.2018 - 12.2018
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Assisted in continuous development of effective store associates to achieve desired sales and results.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.