Summary
Overview
Work History
Education
Skills
Timeline
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Brianna McColgin

Summary

Passionate & dependable individual with dynamic communication skills. Seeking a full-time position utilizing interpersonal communications & creative thinking in a professional environment.




Overview

4
4
years of professional experience

Work History

Preschool Teacher

Moldovan Academy
08.2022 - Current
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Server

The Dorian
07.2022 - 09.2022
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Wine Tender

Jax Vineyards
03.2022 - 08.2022
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Organized successful wine tasting events, driving member engagement and fostering a sense of community within the Wine Club.
  • Greeted new customers, discussed specials and took drink orders.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.


Crew Lead

Trader Joe's
09.2020 - 04.2022
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Trained employees in time management and proper ways to complete job duties.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.

Education

Bachelors Of Science - Applied Psychology

San Francisco State University
San Francisco, CA
05.2022

Skills

  • Public Speaking
  • Customer Service
  • Certified in Early Childhood Education
  • Verbal and written communication (journalism & debate)
  • First Aid

Timeline

Preschool Teacher

Moldovan Academy
08.2022 - Current

Server

The Dorian
07.2022 - 09.2022

Wine Tender

Jax Vineyards
03.2022 - 08.2022

Crew Lead

Trader Joe's
09.2020 - 04.2022

Bachelors Of Science - Applied Psychology

San Francisco State University

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Brianna McColgin