Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brianna McConnell

Holmen,WI

Summary

Dynamic and detail-oriented professional with extensive experience as a Receptionist at Camping World, excelling in customer service and organization. Proven ability to streamline operations and enhance customer satisfaction through effective communication and time management. Proficient in handling cash transactions and managing phone traffic efficiently. Eager to develop and improve skills in a new role.

Overview

3
3
years of professional experience

Work History

Receptionist

Camping World
04.2024 - Current
  • Answered calls and direct phone traffic to the correct departments accordingly.
  • Greet guests, gather customer info and check in appointments.
  • Send out reminders according to customer needs.

Concessions Attendant

Marcus Theatres
12.2023 - Current
  • Cross trained meet the needs of several roles to keep theatre operations running smoothly.
  • Maintaining a clean and organized workspace, ensuring food safety standards were met at all times.
  • Collaborating with team members to ensure timely delivery of concession items during peak hours.

Receptionist

Kunes RV
01.2023 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist

Camping World
07.2022 - 10.2022
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Circulation Assistant

Ada Community Library, Lake Hazel Branch
05.2022 - 07.2022
  • Provided support during special programs or events hosted at the library, contributing to successful community engagement initiatives.
  • Checked library materials in and out of library.
  • Maintained condition of library shelves and study areas.
  • Helped library patrons by providing directional information.

Education

GED -

Idaho Arts Charter School
Nampa, ID
01-2022

Skills

  • Detail oriented
  • Organization skills
  • Time management
  • Customer Service
  • Quick learner
  • Phone etiquette
  • Computer proficiency
  • Verbal and written communication

Accomplishments

    Earned "Top Customer Service" award in [month] 2024.

Timeline

Receptionist

Camping World
04.2024 - Current

Concessions Attendant

Marcus Theatres
12.2023 - Current

Receptionist

Kunes RV
01.2023 - 06.2023

Receptionist

Camping World
07.2022 - 10.2022

Circulation Assistant

Ada Community Library, Lake Hazel Branch
05.2022 - 07.2022

GED -

Idaho Arts Charter School

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