Brianna Mccown
Charleston,WV
Summary
Organized Health Unit Coordinator with 1 year of progressive experience planning patient activities, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service in hospital setting. While attending college i was also on the softball team where I received multiple honors such as first team all conference, first team all region, and MVP of the NCAA conference tournament. Being a college athlete taught me a lot about teamwork and how to be disciplined.
Overview
4
4
years of professional experience
Work History
Health Unit Coordinator
Charleston Area Medical Center General
06.2023 - Current
- Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
Coaching Staff Member
Hit House
05.2022 - 04.2024
- Enhanced team performance by developing and implementing comprehensive coaching strategies.
- Improved player skillsets through tailored individual training sessions and targeted feedback.
- Collaborated with fellow coaches to design effective practice drills and game plans.
- Evaluated player performance through regular assessments, identifying areas for improvement and providing constructive criticism.
Shift Lead Server
Italian Grille And Deli
01.2020 - 12.2023
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Collaborated with management to develop strategies for improving overall store operations.
Education
Bachelor of Science - Exercise Science
University of Charleston
Charleston, WV05.2024
High School Diploma -
Saint Albans High School
Saint Albans, WV05.2020
Skills
- Critical thinking abilities
- Patient Education
- Professionalism and Ethics
- Training and Mentoring Abilities
- Process improvement strategies
- Critical Thinking
- Decision-Making
- Heartsaver First Aid CPR AED (First Aid CPR AED)
Timeline
Health Unit Coordinator
Charleston Area Medical Center General
06.2023 - Current
Coaching Staff Member
Hit House
05.2022 - 04.2024
Shift Lead Server
Italian Grille And Deli
01.2020 - 12.2023
Bachelor of Science - Exercise Science
University of Charleston
High School Diploma -
Saint Albans High School
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