Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Brianna Mcgee

Georgetown,OH

Summary

Dynamic Store Manager at Dollar General with a proven track record in enhancing customer satisfaction and team performance. Skilled in inventory control and problem-solving, I foster a positive work environment while effectively training staff. Committed to maintaining high standards of service and safety, I excel in multitasking and communication.

Overview

4
4
years of professional experience

Work History

Store Manger

Dollar General
11.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

STNA

Caresprings
05.2021 - 03.2022
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.

Education

Accounting

Southern State Community College
Mount Orab, OH
04-2017

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Work Planning and Prioritization
  • Flexible schedule
  • Team building
  • Risk management

Languages

English
Professional Working

Interests

  • Baking
  • I like working with my hands and fixing things
  • Volunteering
  • I enjoy cooking for friends and family gatherings
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Fundraising Events
  • Reading
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Camping
  • Growing herbs, vegetables, or fruits in home gardens
  • Watching Movies and TV Shows
  • Photography
  • Gardening
  • Cooking
  • Road Trips

Timeline

Store Manger

Dollar General
11.2023 - Current

STNA

Caresprings
05.2021 - 03.2022

Accounting

Southern State Community College

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