Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BRIANNA MCMULLEN

Charleston,SC

Summary

Results-driven Management brings outstanding analytical, multitasking and time management abilities. In the month of July, I moved 152 loads that brought a revenue of $315,707.45 and averaged $55,384.20 in Margin. I started with $0, built and managed a book that I created on my own to exceed the expectation. One of the top performers on my team, and more than half of the teams before me. I exceeded the requirement of $45,000 in Margin, for 3 consecutive months to hit this title. One of the quickest in the company to do so. I offer an extensive logistics background of overseeing daily operations and well versed in problem solving. Driven and cost-conscious individual dedicated to capitalizing on new revenue potential. Goal-driven Logistics coordinator experienced in growing territories and building customer loyalty. Well-organized with top strengths in planning, problem solving and project management. Achievements include growing customer base and increasing revenue with strategic methods. Knowledgeable about cargo pricing and knowledgeable in adapting to new information and offerings. Dedicated account management leader well adapted in handling and overseeing domestic shipments. Adept at cultivating and deepening client relationships to drive loyalty and revenue growth. Proven history of increasing revenue and streamlining processes.

Overview

3
3
years of professional experience

Work History

Freight Broker Agent

LDI Freight Agent (LLC)
10.2023 - 03.2024
  • Boosted customer satisfaction by efficiently managing freight shipments and resolving issues promptly.
  • Developed strong relationships with carriers, ensuring timely deliveries and optimizing shipping costs.
  • Negotiated competitive rates with carriers for cost savings and increased profitability for clients.
  • Streamlined operations by implementing effective communication channels between shippers, carriers, and internal teams.
  • Enhanced operational efficiency with thorough tracking of shipments from pick-up to delivery.
  • Minimized shipment delays by proactively monitoring carrier performance and addressing potential issues early on.
  • Supported business growth by identifying new clients and establishing long-term partnerships with them.
  • Managed high-volume accounts, providing personalized service to meet specific client needs and preferences.
  • Facilitated smooth transactions, maintaining accurate documentation for each shipment in compliance with industry regulations.
  • Evaluated market trends to strategically target untapped opportunities within the freight brokerage industry.

Logistics Coordinator

NOLAN TRANSPORTATION GROUP, LLC
06.2021 - 10.2023
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Reduced transportation costs by negotiating favorable contracts with carriers.
  • Managed cross-functional teams for efficient project execution and timely completion.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
  • Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
  • Improved order accuracy through meticulous data entry and verification processes.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.

Business Admin Intern

UNIVERSITY OF KENTUCKY
01.2021 - 05.2021
  • Signed for packages, recorded deliveries and distributed to personnel
  • Maintained functioning office equipment by troubleshooting issues and completing basic repairs
  • Gathered and input customer data into CRM system
  • Advanced research by organizing data, generating spreadsheets and drafting reports
  • Coordinated project files to support projects and enhance team success
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel
  • Collected and entered payment data into the system, maintaining complete confidentiality and accuracy
  • Supervised invoice creation and submission to enable prompt and efficient customer billing
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.

Education

Bachelor of Arts - Business Administration

University of Kentucky
Lexington, KY
01.2021

Skills

  • Solution Selling
  • Business Growth and Retention
  • Sales Quota Management
  • Price Schedules
  • Interdepartmental Collaboration
  • Time Management
  • Sales Projections
  • Performance Evaluations
  • Relationship Building
  • Product and Service Promotion
  • Networking Events
  • Problem Solving
  • Profitability Assessments
  • Salesforce Software
  • Customer Complaint Resolution
  • Sales Statistics Analysis
  • Market Trend Analysis
  • Sales Program Coordination
  • Operating Procedures and Policies
  • Decision Making
  • Cold Calling Strength
  • Strategic Planning Abilities
  • Strategic Planning
  • Contract Negotiation Expertise
  • Load Planning
  • Documentation Management
  • Logistics Management
  • Route Optimization
  • Cold-calling
  • Supply Chain Coordination
  • Freight pricing

Languages

English

Timeline

Freight Broker Agent

LDI Freight Agent (LLC)
10.2023 - 03.2024

Logistics Coordinator

NOLAN TRANSPORTATION GROUP, LLC
06.2021 - 10.2023

Business Admin Intern

UNIVERSITY OF KENTUCKY
01.2021 - 05.2021

Bachelor of Arts - Business Administration

University of Kentucky
BRIANNA MCMULLEN