Brianna Mendez

• Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Set up and sent unit wide meeting invites.
• Managed front desk operations, providing exceptional customer service to clients and visitors.
• Reviewed and corrected confidential reports for supervisor and managerial staff.
• Closed cases completed by custody department staff.
• Assisted custody staff with facilitating interviews with institution staff and inmates.
• Facilitated interviews for new staff.
• Provided onboarding and training for new staff.
• Functioned as an important part of a team to accomplish unit wide goals.
• Increased accuracy in document preparation by proofreading all materials thoroughly before distribution to relevant parties.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Handled incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed.
• Contributed to a positive work culture through active participation in team building activities fostering camaraderie among colleagues.

• Participated in professional development opportunities to stay current on best practices within the field of special education.
• Documented behaviors, implemented interventions, and treatment results.
• Assisted teachers and worked individually with students with special needs, helping each navigate education system.
• Collaborated with teachers to help with classroom and workload management.

• Demonstrated working knowledge of English, spelling, vocabulary and mathematics.
• Communicated frequently with general education staff, supervisor and parents.
• Prepared, administered and corrected test and records results.
• Performed assigned duties within scheduled time frame.
• Followed guidelines and needs of each of individual students in classroom.

•Assisted students by providing proper examples, emotional support, friendly attitude
and general guidance.
• Communicated and interacted with students, parents, staff and community.
• Escorted students to and from classes, activities and transportation buses

• Assisted in the organization of daily schedules and logistics, ensuring smooth camp operations.
• Supported camp counselors in maintaining a safe and inclusive environment for all campers.
• Offered support during mealtimes by helping serve food, refilling drinks, or addressing dietary restrictions as necessary.
• Maintained clean and orderly facilities by assisting with daily chores such as sweeping, mopping, or tidying up common spaces.
• Promoted teamwork and collaboration among campers through group games and team-building exercises.
• Provided first aid assistance when needed adhering strictly to established safety protocols.

• Met emotional, social, physical and cognitive needs of each child.
• Demonstrated patience and self-control in dealing with students and staff.

• Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Maintained records and compliance for private school office.
Responded both orally and in writing to inquiries from vendors, contractors and
employees.
• Filed and retrieved business documents, records and reports.
• Performed general clerical and office administrative duties.
• Greeted and assisted visitors, school staff, parents, students and telephone callers.
• Filed and maintained written records along with crafting electronic copies for records.
•Maintained positive work atmosphere by behaving and communicating in professional manner.