Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brianna Mendoza-McMaster

Worcester,MA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Front of House Manager

Parkers Pub
Norfolk, MA
10.2023 - 10.2024
  • Used daily huddles to share new policy information with staff and correct ongoing problems
  • Maintained restaurant's reputation for service excellence by effectively overseeing FOH team
  • Educated FOH staff on alcoholic and non-alcoholic beverages through regular instruction
  • Monitored employee compliance with health codes and enforced compliance to protect customers and minimize liabilities
  • Coordinated workflows to optimize kitchen performance and delegated tasks in alignment with staff skills.

Assistant Purchasing Manager

Woodcraft Millwork
Canton, MA
01.2024 - 06.2024
  • Negotiated with vendors to obtain the best possible terms, prices, and delivery schedules.
  • Maintained accurate records of all purchases including price, quantity, quality, and delivery dates.
  • Evaluated bids from multiple suppliers for various products according to established criteria such as price, quality, reliability.
  • Monitored stock levels against forecasted requirements to ensure adequate supply is available at all times.
  • Developed and implemented capacity management policies, processes and procedures.
  • Assisted in the preparation of sample materials for customer evaluations.
  • Analyzed customer requirements and drafted detailed specifications for hardware components.

Education

Associate of Science - Business Administration and Management

Quinsigamond Community College
Worcester, MA

Skills

  • Quality control
  • Budget development
  • Schedule coordination
  • Verbal communication
  • Teamwork
  • Problem-solving
  • Analytical thinking
  • Client relations
  • Languages: English (Fluent), Spanish (Fluent)

Certification

  • Excel Proficient
  • Smart Sheet Proficient
  • Blue Beam/ Revu Proficient

References

References available upon request.

Timeline

Assistant Purchasing Manager

Woodcraft Millwork
01.2024 - 06.2024

Restaurant Front of House Manager

Parkers Pub
10.2023 - 10.2024

Associate of Science - Business Administration and Management

Quinsigamond Community College

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