To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A people lover with positive and upbeat personality always willing to learn and grow professionally and personally. Dependable, Punctual, with a great attendance record.
Overview
12
12
years of professional experience
Work History
Personal Assistant
Sisson Household
06.2019 - 11.2023
Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
Oversaw personal and professional calendars and coordinated appointments for future events.
Served as point of contact between clients and managerial staff.
Office Clerk
FasTaco Inc.
09.2016 - 11.2018
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Expedited document processing with accurate data entry and timely filing.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Handled payroll duties accurately ensuring all employees received their paychecks on time.
Completed clerical tasks such as filing, copying, and distributing mail.
Customer Service Representative
Fred Loya Insurance Company
03.2012 - 07.2016
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Built strong relationships with clients through consistent communication and excellent customer service.
Expanded client base by actively prospecting for new business opportunities and generating referrals.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
Streamlined administrative tasks, improving overall office efficiency and productivity.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Saddleback High School
Santa Ana, CA
06.2006
Skills
Fluent in English and Spanish
Able to Provide Excellent and Quality Customer Service