Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Brianna Moody

Birmingham,Alabama

Summary

  • Dynamic professional with a proven track record at Cheesecake Factory Inc, enhancing customer satisfaction through expert menu knowledge and efficient order delivery. Skilled in team support and maintaining cleanliness standards, I excel in fast-paced environments. Demonstrated ability to improve operational efficiency, underscored by a strong work ethic and positive demeanor. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Efficient Stower known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, spatial organization, and time management. Excel in communication, teamwork, and adaptability, ensuring smooth operations in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Server

Cheesecake Factory Inc
Birmingham, AL
05.2022 - 11.2023
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Set up tables in between patrons to reduce wait times.
  • Delivered food orders promptly and courteously.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Addressed complaints to kitchen staff and served replacement items.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted in training new servers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees on restaurant procedures and plating techniques.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided excellent customer service to ensure satisfaction.

Stower/counter

Amazon
Bessemer, Alabama
11.2021 - 05.2022
  • Assisted in the organization and cleanliness of the warehouse to maintain a safe working environment.
  • Collaborated with team members to improve stowing processes and increase productivity.
  • Received and sorted inbound inventory accurately and efficiently.
  • Engaged in continuous learning to stay updated on warehouse best practices and safety standards.
  • Kept track of expiration dates on products stored in the warehouse.
  • Completed stowing tasks within given deadlines to meet operational goals.
  • Assisted with unloading trailers and stocking items in the appropriate locations.
  • Worked flexible hours, including weekends and holidays, to meet warehouse demands.
  • Performed regular cycle counts to maintain accurate inventory levels throughout the facility.
  • Moved product between storage locations utilizing a variety of material handling equipment including pallet jacks, lifts and carts.
  • Used daily system logs to document production information, discussing issues with management.
  • Coordinated with sales and warehouse teams to adjust counts based on sales or returns.
  • Assisted in developing counting strategies to improve efficiency and accuracy.
  • Implemented loss prevention techniques during counting to minimize shrinkage.
  • Monitored and reported on inventory discrepancies to management for prompt resolution.
  • Collaborated with team members to conduct end-of-day counts, ensuring all products were accounted for.
  • Monitored stock levels and communicated low-stock issues to supervisor.
  • Cross-trained colleagues on counter operations and procedures.

Education

High School Diploma -

Cross Roads Christian School
Moody, AL
01-2019

Skills

  • Team member support
  • Order delivery practices
  • Sales expertise
  • Professional appearance
  • Menu design
  • Positive guest interactions
  • Cleanliness standards
  • Cash handling
  • Task prioritization
  • Strong work ethic
  • Positive and professional

Affiliations

My hobbies are drawing, painting, fashion designing or just being creative. My biggest goal is to find a job that feeds my creative and complex mind. I enjoy cleaning it's therapeutic and I am very skilled at cleaning efficiently. I can operate a variety of tools depending on the task at hand. Eager to always learn and will never be afraid to ask questions.

Accomplishments

During a donation event at one of my jobs I met and exceeded the donation goal of $2000 for the store in two weeks instead of the given time of a month.

At another job I was given the award for best dressed

Timeline

Server

Cheesecake Factory Inc
05.2022 - 11.2023

Stower/counter

Amazon
11.2021 - 05.2022

High School Diploma -

Cross Roads Christian School

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Brianna Moody