Brianna Moreno
Sacramento,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining payment processes, as demonstrated. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers.
Overview
7
7
years of professional experience
Work History
Cashier
Floor & Decor
04.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier/Courtesy Clerk
Safeway
03.2023 - 11.2023
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Returned unwanted items to correct store locations and restocked shelves.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
- Maintained clean and tidy checkout area to optimize service delivery.
Cashier/Retail Sales Associate
Burlington
11.2022 - 01.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers and provided outstanding customer service.
Behavioral Health Technician
Genesis Behavior Center
04.2022 - 09.2022
- Facilitated on-site activities, support groups, and outings for clients.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Prepared activities and recorded/submitted daily behavior reports to management.
- Kept accurate records by documenting progress and charting on each patient daily
Cashier/Retail Sales Associate
Icing on the Cupcake
05.2019 - 03.2022
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers and helped with product questions, selections, and purchases.
Host
Old Spaghetti Factory
05.2021 - 11.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Delivered pick-up and curbside orders to guests.
Cashier
KFC
03.2018 - 01.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Franklin High School
Elk Grove, CASkills
- Payment Collection
- Cash Register Operation
- Returns processing
- Product Recommendations
- Customer Assistance
- Customer Service
- Cash Handling
- Product Knowledge
Timeline
Cashier
Floor & Decor
04.2024 - Current
Cashier/Courtesy Clerk
Safeway
03.2023 - 11.2023
Cashier/Retail Sales Associate
Burlington
11.2022 - 01.2023
Behavioral Health Technician
Genesis Behavior Center
04.2022 - 09.2022
Host
Old Spaghetti Factory
05.2021 - 11.2021
Cashier/Retail Sales Associate
Icing on the Cupcake
05.2019 - 03.2022
Cashier
KFC
03.2018 - 01.2019
High School Diploma -
Franklin High School