Brianna Morgan

-Managed sensitive administrative tasks with discretion, adhering to established procedural guidelines.
- Collaborated with internal and external stakeholders, enhancing the DocuSign and HR Enrollment Process.
- Served as the first point of contact for visitors and callers, providing exceptional customer service, and directing inquiries as needed.
- Relayed messages efficiently, ensuring timely communication across the office.
- Monitored front desk operations to identify and address safety concerns swiftly.
- Performed clerical tasks, including copying, assembling materials, managing correspondence, and creating employee badges.
- Supported staff with office needs, maintained supply organization, and conducted employment verifications.
- Managed databases for case tracking, file maintenance, and record updates.
- Handled payroll tasks, tracking time and absences using the Kronos system.
- Scheduled appointments and room bookings to ensure no conflicts arose.
- Prioritized tasks effectively to meet deadlines, and enhance operational efficiency.

- Foster a positive environment for high school cheer athletes to ensure they have an enjoyable and enriching experience.
- Incorporated valuable life lessons into all activities, fostering a positive team environment, and promoting personal development among peers.
- Maintain open communication with parents to keep them informed and involved in all aspects of the program.
- Manage logistical arrangements, including ordering gear, scheduling flights, and booking hotel accommodations for team travel.
- Track financial contributions from athletes, and fundraising efforts, to ensure transparency and accountability.
- Plan and coordinate events, including organizing clinics for young athletes within the program.
- Oversee and manage a competition hosting for 20 surrounding teams, ensuring a seamless experience for all participants.
- Develop and implement payment plans and fundraising opportunities to support the team.
- Create comprehensive preseason and postseason budgets to manage program finances effectively.

- Coordinated billing, accounts payable, and inventory management; maintained accurate records of transactions by issuing receipts, permits, passes, releases, and licenses.
- Processed payroll activities, including entering time-off requests, sick leave, COVID hours, and managing student interns' timecards.
- Managed office supply orders by assessing needs from staff, researching items online, and preparing lists for approval from relevant supervisors.
- Updated employee files by organizing and uploading necessary forms into both physical and digital folders.
- Responded to procedural inquiries from new employees, providing guidance and support for a smooth onboarding experience.
- Operated and troubleshot standard office equipment to ensure an efficient workflow.
- Exercised discretion in organizing daily activities and prioritizing tasks effectively.
- Interpreted and applied relevant laws, ordinances, and office policies to maintain compliance, and support administrative operations.

- Engaged with customers to provide exceptional service.
- Operated the cash register and accurately processed customer orders.
- Prepared and served a variety of beverages to meet customer preferences.
- Ensured customer satisfaction by addressing inquiries and confirming a positive experience.

- Responded to inquiries from callers and visitors, providing assistance, and directing them to the appropriate resources in accordance with departmental policies and procedures.
- Performed document management tasks, including making copies and filing paperwork, according to established guidelines.
- Conducted research and retrieved file information from the internal computer system efficiently.
- Maintained and updated a comprehensive database for all hospital departments, ensuring the accurate organization of digital files.
- Scheduled appointments for new personnel using Outlook Calendar, and facilitated the creation and distribution of security badges.

- Operated the Point of Sale (POS) system efficiently to process transactions.
- Maintained a high standard of customer service while managing the sales floor.
- Assisted customers with their shopping experience, offering insightful suggestions and addressing inquiries.
- Supported inventory management and ensured shelves were well-stocked and organized.
- Assisted in training new employees on the cashiering system to ensure smooth operations.