Brianna Funkhouser
Belcamp,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Surgical Evaluation Technician II
Agiliti Health
07.2021 - Current
- Maintain strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintain ISO certification compliance with regulatory standards and safety requirements.
- Inspect, evaluate and calibrate electrical and mechanical systems and components.
- Cultivate productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Perform complex mechanical alignments and equipment calibration to meet quality standards.
- Write maintenance procedures.
- Train new technicians on standard operating procedures, ensuring consistency across the team.
- Test systems, noting issues and completing preventive maintenance.
- Complete job reports and logs immediately following evaluations.
- Inspect equipment to identify areas of wear or causes of malfunctions.
- Tend to surgical equipment, troubleshoot malfunctions and complete basic repairs to keep equipment fully functional and well-maintained.
- Demonstrate adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Apply critical thinking and research to address complex issues.
- Maintain quality assurance and customer satisfaction objectives.
- Test components and systems to evaluate performance and identify concerns.
- Proved successful working within tight deadlines and a fast-paced environment.
- Develops and maintains courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Works well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Demonstrates respect, friendliness and willingness to help wherever needed.
Deli Clerk
ShopRite
10.2018 - 07.2021
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Offered product samples to customers, generating additional sales through taste-testing.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Prepared salads, soups and sandwiches for customers.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Education
High School Diploma -
Aberdeen High School
Aberdeen, MD09.2013
Skills
- Maintenance and repairs
- Multitasking and Organization
- Computer Skills
- Preventive Maintenance
- Data Collection
- Component Replacement
- Precision measuring tools
- Safety protocol knowledge
- Attention to Detail
- Document Preparation
- Quality Control Analysis
Accomplishments
- Employee of the quarter at Agiliti Health
- Employee of the month at Shoprite
Timeline
Surgical Evaluation Technician II
Agiliti Health
07.2021 - Current
Deli Clerk
ShopRite
10.2018 - 07.2021
High School Diploma -
Aberdeen High School
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