Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Surgical Evaluation Technician II
Agiliti Health
07.2021 - Current
Maintain strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Maintain ISO certification compliance with regulatory standards and safety requirements.
Inspect, evaluate and calibrate electrical and mechanical systems and components.
Cultivate productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
Perform complex mechanical alignments and equipment calibration to meet quality standards.
Write maintenance procedures.
Train new technicians on standard operating procedures, ensuring consistency across the team.
Test systems, noting issues and completing preventive maintenance.
Complete job reports and logs immediately following evaluations.
Inspect equipment to identify areas of wear or causes of malfunctions.
Tend to surgical equipment, troubleshoot malfunctions and complete basic repairs to keep equipment fully functional and well-maintained.
Demonstrate adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Apply critical thinking and research to address complex issues.
Maintain quality assurance and customer satisfaction objectives.
Test components and systems to evaluate performance and identify concerns.
Proved successful working within tight deadlines and a fast-paced environment.
Develops and maintains courteous and effective working relationships.
Self-motivated, with a strong sense of personal responsibility.
Works well in a team setting, providing support and guidance.
Organized and detail-oriented with a strong work ethic.
Demonstrates respect, friendliness and willingness to help wherever needed.
Deli Clerk
ShopRite
10.2018 - 07.2021
Learned other teammates' work tasks to train as backup.
Greeted customers at counter to fulfill requests and answer questions.
Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Offered product samples to customers, generating additional sales through taste-testing.
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Prepared salads, soups and sandwiches for customers.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Education
High School Diploma -
Aberdeen High School
Aberdeen, MD
09.2013
Skills
Maintenance and repairs
Multitasking and Organization
Computer Skills
Preventive Maintenance
Data Collection
Component Replacement
Precision measuring tools
Safety protocol knowledge
Attention to Detail
Document Preparation
Quality Control Analysis
Accomplishments
Employee of the quarter at Agiliti Health
Employee of the month at Shoprite
Timeline
Surgical Evaluation Technician II
Agiliti Health
07.2021 - Current
Deli Clerk
ShopRite
10.2018 - 07.2021
High School Diploma -
Aberdeen High School
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