Brianna Murray
Belleville,MI
Summary
As a Shift Supervisor at Starbucks, I excel in team coordination and exceptional problem solving, ensuring efficient operations and stellar customer service. My proactive approach to conflict resolution and commitment to health and safety standards significantly support the enhancement of team engagement and operational smoothness.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
Chelsea, MI
08.2021 - Current
- Led and managed daily operations to ensure efficient workflow and exceptional customer service.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Managed conflict resolution within the team to maintain a positive work environment.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Communicated expectations and gave feedback to keep the business running smoothly.
- Made quick, confident, and informed decisions during unexpected situations that arose during stressful times.
Education
Some College (No Degree) - Pre-Surgical Technology
Washtenaw Community College
Ann Arbor, MISkills
- High-Pressure Decision-Making
- Effective communication
- Inventory management
- Health and Safety Standards
- Conflict Resolution Techniques
- Team Engagement
Accomplishments
- Prepared and donated coffee travelers to a local Chelsea hospital, lumber business, and veterinary hospital
- Committed personal time to develop creative partner boards for team morale improvement
- Implemented a milk usage tracking system to enhance efficiency and reduce waste
Timeline
Shift Supervisor
Starbucks
08.2021 - Current
Some College (No Degree) - Pre-Surgical Technology
Washtenaw Community College
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