Brianna Nevins
Waukesha,WI
Summary
Reliable and organized team-player seeking a position as an Associate Specialist, offering experience problem solving with diverse groups of people. Fast learner willing to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Puck Patrol
Milwaukee Admirals
10.2023 - Current
- Assists the entertainment sector in on and off-ice games, contestant selection, and running of the kids' zone.
- Responsible for selling 50/50 raffle tickets and Chuck-A-Puck, greeting fans and handing out giveaway items.
- Serve as a resource for fans around the arena by answering questions and resolving fan concerns or complaints
Photography Intern
Lake Country Dockhounds
05.2023 - 08.2023
- Capturing memorable moments during team practices and games, resulting in high quality photos for marketing, social media, and personal portfolio.
- Developed strong relationships with team staff and players through effective communication and understanding of their photography needs.
- Managed photo editing processes to ensure timely delivery and consistent quality of final images within 12 hours of game-end
- Streamlined photo selection process by creating organized filing systems for raw images making it easier to locate specific files when needed.
- Monitored trends in photography to stay current in industry.
Guest Service Representative
Neville Public Museum Of Brown County
10.2022 - 05.2023
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Greeted visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints diplomatically to maintain a positive museum reputation and high guest satisfaction rates.
Photographer
School & Sport Pics
06.2022 - 08.2022
- Delivered consistent results with efficient time management, adhering to tight schedules and multiple appointments per day.
- Selected and set up appropriate props, backdrops, and lighting.
- Developed rapport with students, staff, and parents by maintaining a friendly and approachable demeanor throughout the photography process.
- Handled customer inquiries professionally, resolving concerns promptly and efficiently while maintaining positive relationships with clients.
Lead Writing Consultant
St. Norbert College Writing Center
08.2020 - 05.2022
- Enhanced client satisfaction by providing personalized writing consultations tailored to individual needs.
- Mentored new Writing Consultants, sharing best practices and techniques for optimal client success.
- Analyzed clients written materials, identifying areas for improvement and suggesting concrete solutions.
- Successfully guided students through the entire writing process from brainstorming to final revisions; ultimately improving academic performance.
- Managed Writing Consultant schedules and assisted with client scheduling requests.
Education
Bachelor of Arts - History
Saint Norbert College
De Pere, WI05.2023
Skills
- Report Writing
- Professionalism
- Time Management
- Customer Service
- Payment Processing
- Social Media Marketing
- Digital Photography
- Client Collaboration
volunteer work
As a member of the United States Pony Club (USPC), I currently serve as a local club secretary and a Regional Youth Board Advisor. Past roles include Regional Youth Board Secretary (six years), National Youth Board Member (2 years), and club Joint District Commissioner.
Through these different roles I have helped provide young equestrians in eastern Wisconsin with learning and leadership opportunities while working with horses. At a national level, I was a member of the Social Media Committee, assisting with broadening our demographic on Instagram and Facebook, and the Strategic Planning Committee where the focus centered on revising the USPC mission and vision statements to encapsulate where the organization is now.
Timeline
Puck Patrol
Milwaukee Admirals
10.2023 - Current
Photography Intern
Lake Country Dockhounds
05.2023 - 08.2023
Guest Service Representative
Neville Public Museum Of Brown County
10.2022 - 05.2023
Photographer
School & Sport Pics
06.2022 - 08.2022
Lead Writing Consultant
St. Norbert College Writing Center
08.2020 - 05.2022
Bachelor of Arts - History
Saint Norbert College
Similar Profiles
BRYCE HALVORSENBRYCE HALVORSEN
Ticket Sales Account Executive at Milwaukee Admirals Hockey ClubTicket Sales Account Executive at Milwaukee Admirals Hockey Club
James IngleJames Ingle
Ice Hockey Player at Milwaukee Junior AdmiralsIce Hockey Player at Milwaukee Junior Admirals
RIKA PIETERSERIKA PIETERSE
Head of Compliance and AML manager at Admirals SA (Pty) LtdHead of Compliance and AML manager at Admirals SA (Pty) Ltd