Brianna Newby
Rosharon,TX
Summary
To secure a position and perform to the best of my ability with your company.
Dependable Desired position with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Hardworking employee enthusiastic about learning type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Houston
07.2023 - 06.2025
- Delivered products efficiently and safely to diverse locations, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations and company policies, maintaining a clean driving record.
- Assisted in route optimization using GPS technology, reducing delivery times and enhancing operational efficiency.
- Managed inventory during deliveries, confirming product accuracy and addressing discrepancies promptly.
Warehouse Worker
DNA Logistik
Houston, TX
10.2020 - 01.2023
- Operated forklifts and pallet jacks to transport materials efficiently throughout warehouse.
- Received and inspected incoming shipments for accuracy and quality compliance.
- Oversaw daily operations, ensuring adherence to safety regulations and company policies.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Independent Contractor
WorkHorse General Contractors
Pearland, TX
08.2019 - 08.2020
- Power wash, window wash, fix fences, merchandising, paint, etc
- Oversaw contractors and subcontractors to enhance workflow efficiency and quality standards.
- Mentored junior staff on best practices in construction techniques and compliance regulations.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
FedEx Package Handler
FedEx Ground
Pearland, TX
08.2019 - 11.2019
- Coordinated loading and unloading of packages to ensure timely deliveries.
- Operated automated sorting equipment to enhance package processing efficiency.
- Inspected packages for damage, ensuring adherence to quality standards.
- Maintained accurate inventory records using warehouse management systems.
Teacher's Aide
Turkey creek academy
Copperas Cove, TX
06.2019 - 07.2019
- Facilitated small group activities to enhance student engagement and participation.
- Implemented behavior management strategies to promote positive classroom environment.
- Monitored student progress and provided feedback to educators on performance.
- Managed classroom resources effectively, ensuring availability of necessary materials for instructional purposes.
Box Truck Driver
TRT
Austin, TX
01.2019 - 06.2019
- Ensured compliance with safety regulations and company policies during transport.
- Conducted pre-trip inspections to maintain vehicle safety and reliability.
- Collaborated with dispatch team to optimize delivery schedules and routes.
- Addressed customer inquiries regarding delivery status and resolved issues promptly.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
Travel Consultant
Insight Global
04.2018 - 11.2018
- Travel and update Apple map. Travel to different areas and collect data.
- Researched destinations, accommodations, and activities to provide comprehensive travel solutions.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented new software tools to streamline booking operations and enhance efficiency.
- Stayed up-to-date on current trends, destinations, and supplier offerings to provide the most relevant advice to clients.
Truck Driver
Brothers Produce
Austin, TX
09.2017 - 03.2018
- Conducted pre-trip inspections to verify vehicle safety and functionality before each route.
- Delivered fresh produce to clients on scheduled routes, ensuring timely and accurate deliveries.
- Collaborated with warehouse staff to load and unload shipments efficiently, minimizing delays in operations.
- Maintained accurate records of deliveries, mileage, and fuel consumption for reporting purposes.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Collection Specialist
GC Service
Copperas Cove, TX
07.2015 - 07.2017
- Managed customer accounts to ensure timely payments and resolve outstanding balances.
- Conducted thorough account reviews to identify discrepancies and implement corrective actions.
- Communicated effectively with clients to negotiate payment plans and settlements.
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Maintained high volume of calls and met demands of busy and productive group.
Third Key Manager
Claire's & Icing Stores
Temple, TX
03.2014 - 06.2015
- Supervised daily store operations to ensure optimal customer experience and merchandising standards
- Managed inventory control processes, minimizing stock discrepancies and ensuring product availability
- Conducted regular audits of store compliance with visual merchandising guidelines and safety protocols
- Collaborated with management to develop promotional strategies that increased foot traffic and sales
- Analyzed sales data to identify trends, contributing to inventory planning and staffing decisions
- Counted registers and cleaned and secured shop at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
Cashier/Customer Service
Walmart
Killeen, TX
06.2013 - 01.2014
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Food Service Worker
Dfac
Killeen, TX
03.2012 - 04.2013
- Monitored inventory levels and reported shortages to management for timely restocking.
- Coordinated with chefs to optimize menu offerings based on seasonal ingredients and customer feedback.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
Cashier/Server
IHOP
Harker Heights, TX
01.2010 - 01.2012
- Monitored dining area cleanliness and organization, ensuring compliance with health regulations.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High school diploma - undefined
Harker Heights High School
Harker Heights, TX01.2010
Skills
- Box Truck
- Delivery Driver Experience
- Writing Skills
- Load & Unload
- Warehouse Experience
- Pallet Jack
- Shipping & Receiving
- Packaging
- Merchandising
- Data Collection
Certification
- General Manager (Hospitality) — Proficient
- November 2020
- Solving group scheduling problems and reading and interpreting P&L statements
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
CUST
Authorized to work in the US for any employer
Timeline
Delivery Driver
Amazon
07.2023 - 06.2025
Warehouse Worker
DNA Logistik
10.2020 - 01.2023
Independent Contractor
WorkHorse General Contractors
08.2019 - 08.2020
FedEx Package Handler
FedEx Ground
08.2019 - 11.2019
Teacher's Aide
Turkey creek academy
06.2019 - 07.2019
Box Truck Driver
TRT
01.2019 - 06.2019
Travel Consultant
Insight Global
04.2018 - 11.2018
Truck Driver
Brothers Produce
09.2017 - 03.2018
Collection Specialist
GC Service
07.2015 - 07.2017
Third Key Manager
Claire's & Icing Stores
03.2014 - 06.2015
Cashier/Customer Service
Walmart
06.2013 - 01.2014
Food Service Worker
Dfac
03.2012 - 04.2013
Cashier/Server
IHOP
01.2010 - 01.2012
High school diploma - undefined
Harker Heights High School