Brianna Newman
Philadelphia,PA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive experiences that increase customer loyalty.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Bloomingdale's
Philadelphia, PA
10.2022 - 12.2023
- Provided exceptional customer service, ensuring a positive shopping experience for all customers.
- Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions.
- Maintained accurate inventory records and conducted regular stock checks to prevent out-of-stock situations.
- Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift.
- Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business.
Operations Associate
GoPuff
Philadelphia, PA
04.2022 - 11.2022
- Responsible for fulfilling the logistics behind receiving, processing, and storing inventory according to purchase orders and store policy.
- Ensured that receiving schedules were met with attention to detail to ensure timely delivery.
- Received and inspected incoming shipments, verifying accuracy of contents against purchase orders.
- Maintained accurate inventory records of returned products, updating database systems as necessary.
- Maintained a clean and organized work area, adhering to safety guidelines at all times.
- Implemented a barcode scanning system to improve accuracy and efficiency in return documentation.
Associate Operations Processor
Wells Fargo Bank, N.A.
Philadelphia, PA
12.2021 - 11.2022
- Processed and sorted incoming mail, including checks, invoices, and other financial documents.
- Utilized lockbox software to accurately record and deposit customer payments into appropriate accounts.
- Performed data entry tasks with a high level of accuracy and attention to detail.
- Verified the authenticity of checks and ensured compliance with banking regulations.
- Resolved discrepancies or issues related to payment processing in a timely manner.
- Managed large volumes of incoming payments while ensuring accuracy and timeliness of transactions.
- Maintain confidentiality when handling sensitive financial information.
Education
High School Diploma -
Lehigh Valley Academy Regional Charter School
Bethlehem, PA05-2017
Some College (No Degree) - Arts And Entertainment Management
New York University
New York, NYSkills
- Money Handling
- Regulatory Compliance
- Order Processing
- Display Setup
- Customer Service
- Information Security
- Conflict Resolution
- Payment Processing
Timeline
Retail Sales Associate
Bloomingdale's
10.2022 - 12.2023
Operations Associate
GoPuff
04.2022 - 11.2022
Associate Operations Processor
Wells Fargo Bank, N.A.
12.2021 - 11.2022
High School Diploma -
Lehigh Valley Academy Regional Charter School
Some College (No Degree) - Arts And Entertainment Management
New York University
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