Brianna Norris
Fort Worth,TX
Summary
Seasoned Supply Chain Manger with 8.5 years of logistical, procurement, sourcing, and customer service experience with the United States Air Force. Extensive experience in directing, project management, demand planning, data analysis, and performing logistical management operations. Effective leader trained in multiple processing systems, assisted with adaptability, communication, decision making, attention to detail, team building, and problem solving. Possesses active Security Clearance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Logistics Manager
United States Air Force
07.2021 - 03.2024
- Managed 13 personnel by providing logistical expertise as the liaison between 15 maintenance units and Outbound Transportation
- Directed and scheduled assert returns, ensured accuracy of all maintenance documents, and coordinated with Item Mangers to solidify shipping processes and disposal of discrepant elements
- Oversaw daily, monthly, semiannual, and annual reports that reflected Supply Chain performance data and conducted review meetings to reflect on processes and make changes if necessary
- Lead Manager for Classified Vault
- Secured classified assets and implemented strict check in/check out protocols, inventory measures and proper security safeguards
- Project Manager for Found On Base project; trained 13 airmen and 2 supervisors to properly inspect assets, collect necessary documentation, and effectively process unaccounted for assets, resulting in $2M worth of assets returned to the supply pipeline
- Established and enforced digital tracking logs for Found On Base, controlled assets, and assets requiring research to centralize data and increase accountability
- Revitalized the section's Training program by conducting bi-weekly training to 15 personnel: reorganized Master Training Plan, Individual Training Plan to ensure 100% compliance and basic Air Force Supply knowledge
- Lead section's Safety program by providing annual and as-needed training on job safety, hazards, preventative measures, evacuation, and emergency tactics for active shooters to 15 personnel
- Established and maintained an efficient filling system for all records, reference data, reports, and sensitive documents for their respective locations.
MRAP (Mine Resistant Ambush Protected) Vehicle Supply Specialist
United States Air Force
01.2021 - 07.2021
- Provided Customer Service support to Army Supply and acted as the liaison between the U.S Army and Air Force to expedite delivery of MRAP supported equipment
- Monitored status and tracked open and in-transit orders to ensure on time delivery of all assets to customers in other deployed locations
- Performed quarterly and as-needed inventory audits on Classified assets and reported findings to stateside Asset Managers
- Proactively communicated with customers and upper management on delays and provided solutions, when necessary.
Customer Service Specialist
United States Air Force
04.2019 - 07.2021
- Provided logistical support and technical level expertise to 44 sections and 34 mission partners
- Performed extensive research and rendered guidance on supply-based transactions to base wide customers
- Coordinated with Group level Asset Managers to implement proper asset handling and processing for locally housed assets
- Examined aspects of supply to determine cost effective and efficient means of ordering and transporting assets and supplies
- Investigated supply related concerns raised by customers and provided solutions in a timely manner
- Analyzed base wide Supply Discrepancy Report to resolve overdue, delinquent, or misplaced shipments.
Maintenance Supply Specialist
United States Air Force
07.2018 - 04.2019
- Processed daily purchase orders into Supply database to support 85 A-10 aircraft
- Sourced high priority assets based off location, priority, and best supply judgement to prevent mission delays
- Tracked order requests on a daily basis to ensure correct and on time domestic and international delivery
- Revamped recycled asset program by properly labeling, housing, and inventorying 800 serviceable assets
- Performed weekly inventory of the section's consumable asset program, maintained organization, and replenished out of stock assets to ensure immediate access and prevent shortages
- Coordinated with Outbound Transportation to schedule on time delivery of base wide and domestic shipments to customers and vendors.
F-16 and F-15 Weapon System Procurement/Sourcing Analyst
United States Air Force
05.2015 - 06.2018
- Provided global logistical support to all F-16 and F-15 aircraft, spanning 7 major Commands across 55 bases
- Reviewed and analyzed contractual terms, estimated procurement and repair dates to mitigate mission delays and aircraft performance
- Closely monitored cradle-to-grave process for newly procured, backordered, and/or repaired assets, provided updates to customers, and briefed Operations Managers with accurate status to succeed in mission execution, demand, and event planning
- Sourced mission capable and critical assets based off priority, location, sensitivity level, and tracked said assets to improve warfighter sustainment and overseas readiness
- Collaborated with cross functional teams to ensure sourcing strategies are aligned with F-15 and F-16 mission requirements
- Accessed and navigated various logistic information systems to track and process all shipment requests
- Implemented sourcing and procurement policies, procedures, and best practices to guarantee compliance to the organization's standards and guidelines.
Education
BA in Supply Chain Management -
American Military University
Skills
- Shipping and receiving
- Warehouse Management
- Supply Chain Management
- Warehouse Safety
- Procurement Management
- Order Fulfillment
- Inventory Audits
- Order Management
Certification
Airman Leadership and Advancement
Accomplishments
2021 Air Force Commendation Medal for Outstanding Achievement
Personal Information
Title: Supply Chain Manager
Timeline
Logistics Manager
United States Air Force
07.2021 - 03.2024
MRAP (Mine Resistant Ambush Protected) Vehicle Supply Specialist
United States Air Force
01.2021 - 07.2021
Customer Service Specialist
United States Air Force
04.2019 - 07.2021
Maintenance Supply Specialist
United States Air Force
07.2018 - 04.2019
F-16 and F-15 Weapon System Procurement/Sourcing Analyst
United States Air Force
05.2015 - 06.2018
BA in Supply Chain Management -
American Military University
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