Brianna Nunez

- Accurately picked, packed, and labeled products for shipment, ensuring order accuracy and quality

- Maintained organized workstations and ensured inventory was stored in proper locations

- Inspected products for defects and damaged items, ensuring only quality goods were shipped

- Followed company packing procedures to meet shipping deadlines and minimize errors

- Worked closely with team members to meet daily and weekly packing quotas

- Ensured compliance with health and safety regulations, maintaining a clean and safe work environment

- Supported other warehouse functions as needed, including sorting, labeling, and stock replenishment

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.

• Actively participated in quarterly business reviews, utilizing performance metrics to drive process improvements in the packaging area.
• Identified opportunities for waste reduction in material usage during the packaging process, resulting in significant cost savings.
• Safeguarded product integrity with strict adherence to temperature control guidelines during storage and transportation procedures.
• Maximized production output by monitoring line performance data, adjusting operational parameters as needed for optimal results.

- Delivered excellent customer service by addressing inquiries, resolving complaints, and providing product recommendations

- Acted as the first point of contact for customers, offering a positive, friendly, and professional experience

- Managed customer concerns efficiently, ensuring quick resolutions and maintaining satisfaction

- Assisted customers in navigating store layouts, product selections, and returns/exchanges

- Processed orders, returns, and exchanges in line with company policies

- Documented customer feedback and worked with management to improve service quality

- Trained and supported new staff members in customer service best practices

- Contributed to a collaborative team environment, ensuring smooth store operations

- Handled high volumes of customer interactions during peak times while maintaining professionalism

- Operated the cash register, and processed customer transactions quickly and accurately.

- Handled cash, credit, and debit transactions, ensuring that proper change and receipts were given.

- Provided exceptional customer service, addressing inquiries, and resolving concerns in a timely manner.

- Maintained a clean, organized cashier station, and store environment.

- Assisted in stocking and organizing merchandise on the sales floor.

- Managed returns, exchanges, and refunds in line with company policies.

- Supported inventory management by tracking product levels and reporting discrepancies.

- Ensured all transactions were properly logged and recorded in the POS system.

- Worked closely with other team members to ensure smooth store operations during peak hours.

- Led and supervised a team of sales associates to achieve daily and monthly sales targets

- Trained, mentored, and developed staff to improve performance and customer service skills

- Ensured smooth store operations, including inventory management, restocking, and merchandising

- Managed cash handling, daily sales reports, and bank deposits

- Maintained high standards of customer service, addressing and resolving customer concerns

- Collaborated with management to implement store policies, promotions, and visual merchandising

- Monitored staff performance, providing feedback and conducting performance evaluations

- Ensured store cleanliness, organization, and compliance with health and safety regulations

- Helped drive sales by upselling, cross-selling, and implementing