Brianna Nunez
Knoxville
Summary
Dedicated professional with experience in excelling in documentation, relationship building and customer service. Proven ability to enhance client well-being through compassionate support, effective problem-solving and meeting their needs. Recognized for reliability and teamwork. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Am CPR certified and committed to maintaining high standards in service.
Overview
6
6
years of professional experience
Work History
Supported Community Living/DSP
Woodward Community Based Services
05.2024 - Current
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Scheduled daily and weekly care hours for client caseload.
- Documented progress notes thoroughly to track clients achievements and goals.
Direct Support Professional
Christian Opportunity Center
07.2023 - 04.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Sales Representative
Cutco Cutlery
06.2021 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Online Personal Shopper
Hy-Vee
04.2020 - 04.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Dietary Aide
Adel Acres
01.2019 - 01.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
ADM Senior High School
Adel, IASkills
- Fast learner
- Problem-solving
- Teamwork and collaboration
- Clear communication
- CPR certification
- Relationship building
- Documentation and recordkeeping
- Time management
- Reliability
- Organizational skills
Languages
English
Full Professional
Timeline
Supported Community Living/DSP
Woodward Community Based Services
05.2024 - Current
Direct Support Professional
Christian Opportunity Center
07.2023 - 04.2024
Sales Representative
Cutco Cutlery
06.2021 - 01.2023
Online Personal Shopper
Hy-Vee
04.2020 - 04.2021
Dietary Aide
Adel Acres
01.2019 - 01.2020
ADM Senior High School
Similar Profiles
Tyler RolingTyler Roling
Tracking and Monitoring Specialist at Woodward Community Based ServicesTracking and Monitoring Specialist at Woodward Community Based Services
Anna NoyolaAnna Noyola
Family Support Specialist II at Cabinet For Health & Family Services- The Dept for Community Based ServiceFamily Support Specialist II at Cabinet For Health & Family Services- The Dept for Community Based Service
Kelly FurnaKelly Furna
Area Executive Director at Access Community-Based ServicesArea Executive Director at Access Community-Based Services
Andra JacksonAndra Jackson
Delivery Driver at Haul Pro-Dump TruckDelivery Driver at Haul Pro-Dump Truck
Brandon WelchBrandon Welch
Machinist at Eagle Bend ManufacturingMachinist at Eagle Bend Manufacturing