Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Oachs

Le Center,MN

Summary

Hardworking, organized, dependable employee who enjoys working with other people and patients. Excellent communication skills, great computer skills. Very professional when working with patients and insurance companies. Familiar with insurance billing processes and issues.

Overview

13
13
years of professional experience

Work History

Patient Access

Mayo Clinic Heath System
10.2019 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Called patient and insurance companies to verify medical coverage, both personal and worker's compensation.

Certified Pharmacy Technician

Thrify White Pharmacy
11.2017 - 05.2019
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Shift Lead

CVS/pharmacy
07.2012 - 11.2017
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Processed truck and vendor deliveries.

Pharmacy Clerk

Coborns, Inc
07.2010 - 05.2012
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Confirmed customer information and insurance eligibility for prescriptions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Stocked shelves with medications and other pharmacy items for consistent availability.

Education

High School Diploma -

Glencoe-Silver Lake High School
Glencoe
05.2012

Associate of Arts -

Ridgewater College
Hutchinson
05.2012

Skills

  • Payment Processing
  • Electronic Health Records Systems
  • Eligibility Determinations
  • Patient Registration
  • Demographics Information
  • Customer Satisfaction
  • Verbal and Written Communication
  • Professional Bedside Manner

Timeline

Patient Access

Mayo Clinic Heath System
10.2019 - Current

Certified Pharmacy Technician

Thrify White Pharmacy
11.2017 - 05.2019

Shift Lead

CVS/pharmacy
07.2012 - 11.2017

Pharmacy Clerk

Coborns, Inc
07.2010 - 05.2012

High School Diploma -

Glencoe-Silver Lake High School

Associate of Arts -

Ridgewater College
Brianna Oachs