Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Oliver

Deltona,FL

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Orlando Health
Orlando, FL
01.2021 - Current
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.

Education

Bachelor of Arts -

Purdue University
01-2018

Skills

  • HIPAA Compliance
  • Medical Billing
  • Mail Management
  • Medical Transcription
  • Records Management
  • Medical Charting
  • Understanding of Medical Laws
  • Records Maintenance
  • Microsoft Office
  • Patient Relations
  • Customer Service
  • Data Management

Timeline

Medical Receptionist

Orlando Health
01.2021 - Current

Bachelor of Arts -

Purdue University
Brianna Oliver