Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Orozco

Gilbert,AZ

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Dairy Queen Store
05.2021 - 08.2023
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Customer Service Cashier

San Diego Zoo
05.2022 - 07.2022
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Met customer service goals and exceeded customer expectations.
  • Organized and detail-oriented with a strong work ethic.

Office Assistant

Castillo Relocation Services
09.2017 - 12.2017
  • Demonstrated multitasking abilities while under pressure and numerous tasks.
  • Organized, maintained and updated information in computer databases.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Resolved customer problems and complaints.
  • Routed incoming mail and messages to relevant personnel without delay.

Education

High School Diploma -

Coolidge High School
Coolidge, AZ
05.2021

Skills

  • Revenue Forecasting
  • Team motivation
  • Idea Development and Brainstorming
  • Training and Development
  • Money Handling
  • Cost Control
  • Financial Management
  • Hiring and Training

Timeline

Customer Service Cashier

San Diego Zoo
05.2022 - 07.2022

Assistant Manager

Dairy Queen Store
05.2021 - 08.2023

Office Assistant

Castillo Relocation Services
09.2017 - 12.2017

High School Diploma -

Coolidge High School

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Brianna Orozco