Brianna Ortiz

Dermatology Physician Assistant Shadowing | West Dermatology
Nathan Hamblin, PA | July 2026 – September 2026

• Shadowed Nathan Hamblin, PA, during patient visits and learned more about providing compassionate and professional patient care.
• Observed skin checks, acne consultations, follow-up appointments, and procedures to remove skin cancer and cysts.
• Learned new medical and dermatology terminology through observing patient exams, treatment discussions, and procedures.
• Developed a better understanding of bedside manner and how to communicate with patients in a caring and respectful way.
• Learned the importance of professionalism, patient privacy, and making patients feel comfortable during their care.

Receptionist | Next Level Spa La La Tanning Salon
Santa Maria, CA | June 2026 – September 2026
Supervisor: Corbin Miano

• Managed appointment scheduling, answered phone calls, and assisted clients with questions and concerns.
• Provided friendly and professional customer service while creating a welcoming environment for clients.
• Handled payments and cashier responsibilities with accuracy.
• Balanced multiple responsibilities throughout each shift while staying organized and attentive to client needs.
• Cleaned and sanitized tanning beds and client areas to maintain a clean, safe, and comfortable environment.

Volunteer| Dignity Health
Santa Maria, CA | June 2024 – September 2025

• Supported patients, families, and visitors in hospital setting with professionalism and compassion.
• Assisted hospital staff with non-medical tasks to support daily operations.
• Helped with patient discharge process.
• Guided visitors through facility and strengthened communication, teamwork, adaptability, and understanding of patient care and healthcare systems through exposure to diverse patient populations.

• Provided customer service, processed transactions, prepared food, and assisted with daily operations.
• Communicated effectively with customers and team members to keep service running smoothly.
• Worked efficiently in a fast-paced environment while managing multiple responsibilities.
• Strengthened leadership, teamwork, and problem-solving skills while working under pressure.
• Adapted quickly to changing tasks and stepped in where needed to support the team.

• Shadowed physicians across multiple specialties and observed patient consultations, procedures, and treatment plans.
• Learned how healthcare professionals communicate with patients and work together as a team.
• Strengthened observation and critical thinking skills through exposure to different clinical settings.
• Attended medical rounds, observing case presentations and collaborative decision making.
• Shadowed physicians during examinations, gaining insights into diagnostic procedures.

• Maintained organized records to ensure efficient retrieval of paperwork.
• Organized and filed business documents to streamline access for staff.
• Developed attention to detail, organizational skills, and adaptability in a professional office environment.
• Collaborated with team members to adapt office processes during Covid 19.