Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Pareso

North Richland Hills,TX

Summary

Organized and dependable candidate with a willingness to go above and beyond to exceed company goals and expectations.

"The only difference between ordinary and extraordinary is that little extra."

Overview

11
11
years of professional experience

Work History

Aircraft Maintenance Planner

FEAM Aero
03.2021 - Current
  • Collaborate with customer representatives to administer scheduled and sudden maintenance requests and saw orders through to completion on 737-800NG and 767-300F Aircraft.
  • Coordinate with shift Leads and Supervisors to ensure all jobs are ready to be performed in the appropriate priority level with all required paperwork, parts, and Materials.
  • Research, allocate, and allot all approved Materials and Parts required for maintenance task.
  • Oversaw and audited all completed paperwork and documents for each task performed to meet Vendor and Customer requirements and distributed electronically as required.
  • Used Customer GMM and ETOPS requirements and qualifications to perform Quality Control duties on all work performed.
  • Tracked & input maintenance activity using Excel, Outlook, Adobe Acrobat, TRAX.
  • Transacted Aircraft component changes in TRAX.
  • Created and maintained daily, weekly, monthly reports for upper management.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Contributed to development, implementation, and execution of maintenance programs.
  • Efficiently assisted partnered stations with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Assisted in technical maintenance task on 737-800NG aircraft.

Aircraft Maintenance Planner

F&E Maintenance
03.2019 - 03.2021
  • Servicing multiple customers & AC types, managed maintenance team of 50 employees & coordinated repair schedule according to priority level.
  • Administered scheduled and sudden maintenance requests and saw orders through to completion.
  • Assisted in technical maintenance on 737-800NG, 767-300F and 767PAX, special Military and VIP charters, 747-400F & Passenger Aircraft.
  • Ensured all Aircraft Defects and resolutions were input into the company database.
  • Transacted Aircraft component changes in TRAX.
  • Performed Quality Control requirements on all documents to ensure company, customer, and FAA standards are upheld.
  • Enhanced customer satisfaction ratings & cut fines/fees by meeting set contractual criteria's.
  • Efficiently assisted mechanics and parts department with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Created and maintained daily, weekly, and monthly reports for upper management.
  • Contributed to development, implementation, and execution of maintenance programs for overall effeciency.

Lead Housekeeper

Maid4U
01.2013 - 03.2019
  • Maintained spaces with routine daily, weekly, bi-weekly, and monthly upkeep.
  • Efficiently managed two operating crews simultaneously.
  • Coordinated with customers with times and schedule changes.
  • Trained and mentored all new personnel to maximize quality of service and performance on residential and commercial housekeeping.
  • Increased employee performance through effective supervision and training.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for customer homes, guest rooms and common areas.
  • Conducted regular room inspections to verify compliance with company standards.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Completed special housekeeping actions such as turning mattresses, rotating furniture cushions on set schedules to maintain fresh, new look.

Education

High School Diploma -

Porter High School
Porter, TX
05.2014

Skills

  • Computerized Maintenance Management
  • Attentive, efficient and thorough
  • Adaptability and Flexibility
  • Work Ethic
  • Able to take constructive criticism to meet expectations

Timeline

Aircraft Maintenance Planner

FEAM Aero
03.2021 - Current

Aircraft Maintenance Planner

F&E Maintenance
03.2019 - 03.2021

Lead Housekeeper

Maid4U
01.2013 - 03.2019

High School Diploma -

Porter High School

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Brianna Pareso