Brianna Parks
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator on Urgent Care
Cleveland Road Animal Hospital
08.2024 - Current
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Facilitated communication between patients and healthcare teams, ensuring clarity and understanding of treatment options.
Student Tutor
Ohio State ATI
08.2024 - Current
- Implemented creative problem-solving techniques in tutoring sessions, resulting in improved critical thinking skills.
- Enhanced student understanding by developing personalized tutoring strategies tailored to individual learning styles.
- Collaborated with teachers to identify areas of improvement and adjust lesson plans accordingly.
Orientation Leader
Ohio State ATI
06.2025 - 08.2025
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Sustained collaborative relationships with faculty, staff and administration.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
Kennel Attendant
Cleveland Road Animal Hospital
04.2023 - 08.2024
- Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
- Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
- Collaborated with veterinary professionals to administer medications or treatments as needed, ensuring optimal animal health outcomes.
Secretary
Village Motors
02.2022 - 04.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
Education
University of Akron
Akron, OHAssociate of Applied Science - Animal Sciences- Animal Biosciences
Ohio State University Agricultural Technical Institute
Wooster, OH05-2026
High School Diploma -
West Holmes High School
Millersburg, OH05-2024
Skills
- Teamwork
- Organization
- Critical thinking
- Leadership
- Problem-solving
- Customer service
- Time management
Timeline
Orientation Leader
Ohio State ATI
06.2025 - 08.2025
Patient Care Coordinator on Urgent Care
Cleveland Road Animal Hospital
08.2024 - Current
Student Tutor
Ohio State ATI
08.2024 - Current
Kennel Attendant
Cleveland Road Animal Hospital
04.2023 - 08.2024
Secretary
Village Motors
02.2022 - 04.2023
University of Akron
Associate of Applied Science - Animal Sciences- Animal Biosciences
Ohio State University Agricultural Technical Institute
High School Diploma -
West Holmes High School
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