Brianna Payne
Beckley,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Fast Food Crew Member
Wendy's
Oak Hill, WV
04.2020 - 08.2021
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Completed opening, closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
Store Associate
Shoe Carnival
Beckley, WV
01.2022 - 06.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered telephone to give callers store information and look up order details.
- Answered questions about current promotions and resolved issues according to store policies.
Store Associate
Finish Line
Beckley, WV
01.2023 - Current
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Answered questions about current promotions and resolved issues according to store policies.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Education
High School Diploma -
06.2023
Skills
- Store Organization
- Retail Merchandising
- Honest and Dependable
- Engaging With Diverse Customers
- Dispute Mediation
- Customer Service
- Payment Processing
- POS System Operation
Timeline
Store Associate - Finish Line
01.2023 - Current
Store Associate - Shoe Carnival
01.2022 - 06.2022
Fast Food Crew Member - Wendy's
04.2020 - 08.2021
Woodrow Wilson High School - High School Diploma,
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