Brianna Peevyhouse
Katy
Summary
Dynamic and reliable professional with extensive experience at Dollar General, excelling in team collaboration and customer service. A fast learner, I implemented process improvements that enhanced workflow efficiency. Known for maintaining a clean and organized environment, I foster positive relationships with colleagues and customers alike, ensuring a superior experience.
Overview
7
7
years of professional experience
Work History
Housekeeper
Studio 6 Extended Stay
Katy Texas
11.2025 - Current
- Maintained cleanliness and organization of guest rooms to enhance overall guest satisfaction.
- Performed routine cleaning tasks, including dusting, vacuuming, and sanitizing surfaces efficiently.
- Assisted in inventory management by restocking housekeeping supplies as needed.
- Collaborated with team members to ensure timely completion of cleaning schedules.
- Implemented safe handling procedures for cleaning chemicals and equipment to promote safety standards.
- Trained new staff on housekeeping protocols and best practices for improved performance.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Server
Olive Garden
Katy, TX
04.2025 - 10.2026
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with team members to streamline service processes and improve efficiency.
- Accurately processed orders using point-of-sale system to enhance order fulfillment speed.
- Demonstrated menu knowledge to effectively guide guests in meal selections and pairings.
- Managed multiple tables simultaneously while maintaining high service standards during peak hours.
- Trained new staff on restaurant protocols, enhancing overall team performance and service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Assistant Manager
Dollar General
Phoenix, AZ
01.2020 - 12.2024
- Assisted in managing daily store operations, ensuring adherence to company policies and procedures.
- Supported inventory management by conducting regular stock audits and organizing merchandise displays.
- Coordinated staff schedules, optimizing labor resources to meet customer demand effectively.
- Trained new employees on operational procedures and best practices for customer service excellence.
- Implemented process improvements that enhanced workflow efficiency and reduced operational discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Oversaw daily operations to maintain store cleanliness and organization.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
Skills
Outgoing person
Fast learner
Team player
Hard worker
Reliable
On time
Timeline
Housekeeper
Studio 6 Extended Stay
11.2025 - Current
Server
Olive Garden
04.2025 - 10.2026
Assistant Manager
Dollar General
01.2020 - 12.2024