Brianna Perez
Poquoson,VA
Summary
Versatile and results-driven professional with notable achievements at Amazon and AT&T, including consistently exceeding sales quotas and streamlining warehouse operations. Skilled in Microsoft Software and effective problem resolution, I excel in fast-paced environments, demonstrating quick adaptation skills and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Amazon
Suffolk, VA
07.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Exhibited adaptability in managing diverse tasks across various warehouse functions.
Warehouse Worker
Amazon
Suffolk
10.2023 - 03.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Sales Representative
AT&T
Newport News, VA
01.2023 - 09.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Supervisor
Family Dollar
Newport News, VA
03.2020 - 01.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
Bachelor Of Nursing -
Thomas Nelson Community College
Hampton, VAHigh School -
Granby High School
Norfolk, VA06.2016
Skills
Fluent In Two Languages
Effective Problem Resolution
Quick Adaptation Skills
Microsoft Software Proficiency
Timeline
Warehouse Associate
Amazon
07.2024 - Current
Warehouse Worker
Amazon
10.2023 - 03.2024
Sales Representative
AT&T
01.2023 - 09.2023
Supervisor
Family Dollar
03.2020 - 01.2023
Bachelor Of Nursing -
Thomas Nelson Community College
High School -
Granby High School