Brianna Perez
La Porte,Texas
Summary
Dynamic Branch Administrator at Marmic Fire & Safety with expertise in Sage and Service Trade. Proven ability to enhance scheduling efficiency and resolve customer conflicts, ensuring seamless operations. Strong communicator and problem solver, adept at collaborating with teams to achieve organizational goals. Successfully supported acquisitions and trained new staff, driving operational excellence.
Overview
3
3
years of professional experience
Work History
Branch Administrator
Marmic Fire & Safety
03.2022 - Current
- Coordinate technician's schedules based on customer requests, emergency call in's, and any special requirements.
- Set up new customers in Sage and Service Trade
- Collaborated with Acquisition team in acquiring Texas Fire and LyonsGuard in San Antonio. Assisted in training Branch Administrator in San Antonio.
- Handle customer requests in regards to scheduling, payments and general questions.
- Receive purchase orders and post credit card transactions through Sage.
- Resolve any customer conflicts regarding scheduling and pricing.
- Collaborate with current management team to ensure schedule is upheld. Current team meets at least once to twice a week to discuss schedule.
- Communicate with management and technicians on any special requests. Example would be loading reports in Service Trade for technicians. Providing purchase orders for Service Manager when he is out on the field.
Education
Atascocita High School
Summerwood, TexasNo Degree -
Lonestar College
The Woodlands, TXSkills
- Service Trade
- Sage
- Microsoft Powerpoint, Teams, Outlook
- Google slides, Gmail, Google Docs
- Adobe Acrobat
- Communication
- Time Management
- Problem Solving
Spanish
Fluent in reading, writing and speaking.
Timeline
Branch Administrator
Marmic Fire & Safety
03.2022 - Current
Atascocita High School
No Degree -
Lonestar College
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