Summary
Overview
Work History
Education
Timeline
Generic

BRIANNA PIERCE

Orlando,Florida

Summary

Organized professional in administrative support, known for high productivity and efficiency in task completion. Skilled in customer service, data entry, calendar management, and document preparation, ensuring a smooth operational flow. Excels in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.

Overview

7
7
years of professional experience

Work History

Project Manager

BuMa Technology
12.2022 - Current
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Managed all payments processing, invoicing and collections tasks.
  • Coordinated resources across multiple departments for efficient workflow management.
  • Maintained client relationships by partnering with internal teams to understand client goals and objectives.

Administrative Assistant

Noor Zufari Creative
10.2021 - 12.2022
  • Served as a direct assistant to supervisor, supporting all aspects of event production and office management
  • Developed a digital filing system to maintain business and client documents
  • Streamlined client billing processes to ensure accurate and prompt payments
  • Handled correspondence between clients and vendors, travel arrangements, and scheduling

Service Operations Associate

Zocdoc
08.2021 - 10.2021
  • Managed customer expectations by clarifying needs, identifying options, and recommending products and services.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Maintained an 8-second email response time.

Sales Manager

Soma Intimates
01.2018 - 08.2021
  • Brought forth a service-oriented attitude dedicated to the customer experience.
  • Successfully led a sales team of several people to meet and achieve sales goals.
  • Forged and nurtured strong customer relationships.
  • Cultivated and maintained up-to-date industry and technical knowledge of all related fields to better solve customer issues.

Education

Bachelors - Psychology

Florida Atlantic University
Boca Raton, FL
02.2021

Timeline

Project Manager

BuMa Technology
12.2022 - Current

Administrative Assistant

Noor Zufari Creative
10.2021 - 12.2022

Service Operations Associate

Zocdoc
08.2021 - 10.2021

Sales Manager

Soma Intimates
01.2018 - 08.2021

Bachelors - Psychology

Florida Atlantic University

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BRIANNA PIERCE