Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Plummer

Paris,KY

Summary

Hi! My name is Brianna Plummer. I have experience working in front offices , with technology and also working in a school environment. I am very adaptable and catch on to things quick. I am a very organized person who is great with time management. I am originally from Georgia but met my husband in the Army and when we got out of the service we moved back here with our 3 children. I look forward to meeting you and thank you for taking the time to review my resume.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Attendance Secretary

Paris High School
08.2023 - 07.2024
  • Worked with administration on updating and executing student attendance policies to provide greater efficiency.
  • Reviewed absences and tardy reports for each class period as reported by teachers.
  • Maintained student attendance records for students and recorded in student information system.
  • Prepared work environment prior to arrival of staff and students.
  • Answered phone calls and messages from parents concerning attendance.
  • Documented visitor sign-ins and notify staff or department upon arrival.
  • Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
  • Documented attendance, grades and test scores to update permanent records.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Participated in meetings, workshops and seminars to covey or gather information to perform functions.
  • Assisted coworkers and staff members with special tasks on daily basis.

Information Technology Specialist

US Army
03.2019 - 06.2022
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow and responded to technical support needs.
  • Installed and configured network printers and other peripheral devices.

Education

No Degree - General Studies

University of The Cumberlands
Williamsburg, KY

Skills

  • Activity management
  • Adaptable
  • Relationship building and management
  • Office management
  • Scheduling
  • Calendar management
  • Office administration
  • Organization skills
  • Security awareness
  • PC proficient
  • Time management
  • Mail handling
  • Schedule management
  • Multi-line telephone operation
  • Professional demeanor
  • Clerical support
  • Administrative support
  • Appointment scheduling
  • Document control
  • Verbal and written communication
  • Phone etiquette

Certification

BLS certification

Timeline

Attendance Secretary

Paris High School
08.2023 - 07.2024

Information Technology Specialist

US Army
03.2019 - 06.2022

No Degree - General Studies

University of The Cumberlands
Brianna Plummer