Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Brianna Porter

Decatur,GA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and proficient in customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Crew Member

Chipotle
Decatur, GA
12.2023 - Current
  • Presented orders to guests within anticipated service times.
  • Assisted patrons in making menu selections.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Checked expiration dates on all products before serving them to customers.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Adhered to health department regulations regarding food handling procedures.

Crew

Portabakes Cakes and Confections
Decatur, GA
01.2014 - Current
  • Presented orders to guests within anticipated service times.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Assisted patrons in making menu selections.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Inspected finished products before packaging them up for sale.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Monitored online conversations related to brand and product mentions.
  • Conducted customer surveys to gather feedback about products and services.
  • Collaborated with designers on creating visuals for campaigns.
  • Assisted personnel with day-to-day marketing tasks and coordinating activities.
  • Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.

Shift Leader

Chick-fil-A
Decatur, GA
05.2018 - 11.2023
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Checked orders for quality and completeness.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Worked closely with human resources to support employee management and organizational planning.
  • Assisted in training new employees on shift operations.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Coached team members to increase productivity and reduce workplace accidents.

Server

Masato's
Valdosta, GA
01.2021 - 03.2021
  • Checked with customers to ensure that they were enjoying their meals.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Ensured all dishes were prepared according to recipe standards.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Greeted customers and provided menus.
  • Performed basic math calculations when computing bills for customers' meals.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Collected tickets and followed proper cash-handling procedures.
  • Communicated daily specials to customers.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.

Education

Some College (No Degree) - Business

Valdosta State University
Valdosta, GA

Skills

  • Menu Memorization
  • Food Preparation
  • Customer Service
  • Safe Food Handling
  • Customer Engagement
  • Drive-Thru Operations
  • Food Running
  • Health Code Compliance
  • Inventory Restocking
  • Order Management
  • Clear Communication
  • Workplace Efficiency
  • Telephone Etiquette
  • Teamwork and Collaboration

Affiliations

  • I partake in painting, crochet, baking, and terrarium building.

References

References available upon request.

Timeline

Crew Member

Chipotle
12.2023 - Current

Server

Masato's
01.2021 - 03.2021

Shift Leader

Chick-fil-A
05.2018 - 11.2023

Crew

Portabakes Cakes and Confections
01.2014 - Current

Some College (No Degree) - Business

Valdosta State University

Similar Profiles

CREATE PROFILE
Brianna Porter