Brianna Porter

Big Oyster Brewery

02.2018 - Current

Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Served food and beverages promptly with focused attention to customer needs.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Overview