Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Provstgaard

Cortez,CO

Summary

Manager with expert team leadership, planning and organizational skills built during working for Maverik. Engage employees to independently handle daily functions and meet customer needs. Multi-tasking Manager well-known for creating positive workplace culture.

Overview

8
8
years of professional experience

Work History

Operations Manager

Maverik
01.2018 - Current
  • Supervise and keep employees compliant with company policies and procedures.
  • Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Establish positive and effective communication among employees
  • Develop and implement strategies to maximize customer satisfaction.
  • Interact well with customers to build connections and nurture relationships.
  • help customers complete purchases, locate items, and join reward programs.
  • Stock, tag and display merchandise as required.
  • Set up new sales displays each promo
  • Perform cash and merchandise audits
  • Manage and motivate employees to be productive and engaged in work.

Cashier/cook

Sand Dunes Resort
02.2017 - 12.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked and cleaned sales floor
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, and maximizing customer satisfaction
  • Worked both sides of resort, candy store and restaurant

Assistant Manager

Lowes Grocery Store
07.2015 - 01.2017
  • Supervised all cashiers, counted and provided them with cash drawers
  • Responded to cashier needs (change, customer complaints, age overrides)
  • Sold lottery, hunting licenses and western union
  • Provided extra help if the cashiers were unable to achieve all duties
  • Reset sales every week, removing and replacing tags
  • Counted around $30,000 dollars and reset tills every day

Education

High School Diploma -

Southwest Open High School
Cortez, CO
05.2015

Skills

  • Management
  • Staff Training
  • Leadership
  • Resolving Complaints
  • Presenting Ideas and Plans
  • Customer Service
  • Problem-Solving
  • Team member

Timeline

Operations Manager

Maverik
01.2018 - Current

Cashier/cook

Sand Dunes Resort
02.2017 - 12.2017

Assistant Manager

Lowes Grocery Store
07.2015 - 01.2017

High School Diploma -

Southwest Open High School
Brianna Provstgaard