Brianna Ramirez
Lavergne,Tn
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Amazon Warehouse
Associate
09.2023 - Current
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Managed warehouse operations and verified proper shipment procedures.
Cleaning Member
Kellermeyer Bergensons Services (KBS)
08.2022 - Current
- Perform various cleaning duties, such as vacuuming, sweeping, carpet shampooing, dusting, cleaning mirrors and pressure washing
- Perform semi-annual cleaning functions such as dusting vents, trolley lines and rails, stripping and waxing floors and blowing debris out of specified areas
- Perform light maintenance duties
- Keep the café, Starbucks areas tidy, including restocking paper products, cleaning, and removing and disposing of trash and recycle, according to safety guidelines.
Waitress
C.R. Noodle house: Thai and Lao Restaurant
09.2020 - 09.2021
- Greeted, seated, and served customers in a section of 12 tables in a high-volume, 4.6 restaurant in Lavergne, Tennessee: Regular Friday, Saturday and Sunday day and night waiter
- Served 12 tables per night with 40+ customers at a time
- Section turned over an average of 5 times for a total of 200 guests per night
- Stocked napkins, tea bags, silverware, and other supplies
- Scored 95% or better for side work performance in quarterly reviews
- Followed guidelines for allergy and diet concerns and obeyed food handling safety regulations and procedures.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Caregiver
There’s No Place Like Home
08.2019 - 08.2020
- Assisted residents with daily activities such as bathing, grooming, dressing, toileting, transferring, and getting to and from activities and meals according to the individual service plan
- Allowed and encouraged residents to do as much of their own care as possible
- Served meals to residents in their appropriate housing and assisted in preparing meals following pre planned meals
- Followed proper procedures in emergency situations and responded promptly and positively to resident requests for assistance
- Knew the location of each resident, reminded them to sign out when they were leaving the building, and notified the supervisor immediately if unable to locate a resident.
Education
Billing and Coding Specialist, Diploma - Medical Billing And Coding
Hussian College - Daymar College
Murfreesboro, TN05.2022
High School Diploma -
Lavergne Highschool
250 Wolverine Trail, La Vergne, TN 3708605.2017
Skills
- Motivating others
- Bedside manner
- Excellent communication skills
- Microsoft Word
- Maintain production quota
- Patient check in & check out
- Medical teamwork
- Listening, analyzing information, and focusing on quality
- Problem-solving abilities
- Public Speaking
- Knowledge of CPT codes
- Ability to code ICD-PCS
- Ability to code ICD-10
- Knowledge of HCPCS
- Versed in basics of front desk receptionist
- Ability to scan documents in the computer
- Ability to record signatures in the Pathology and ACLA books
- Basic Mathematics
- Warehouse Organization
- Stacking and Staging
- Safety Training
- Punctual and Dependable
- Clear Communication
- Unpacking merchandise
- Damage Reports
- Complex Problem-Solving
- Willing to Learn
- Team Collaboration
- Critical Thinking
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Amazon Warehouse
Associate
09.2023 - Current
Cleaning Member
Kellermeyer Bergensons Services (KBS)
08.2022 - Current
Waitress
C.R. Noodle house: Thai and Lao Restaurant
09.2020 - 09.2021
Caregiver
There’s No Place Like Home
08.2019 - 08.2020
Billing and Coding Specialist, Diploma - Medical Billing And Coding
Hussian College - Daymar College
High School Diploma -
Lavergne Highschool
Similar Profiles
Julian RogersJulian Rogers
Freelance Architecture Designer at AssociateFreelance Architecture Designer at Associate
Manpreet SinghManpreet Singh
Amazon at AssociateAmazon at Associate
Zion RobinsonZion Robinson
In-N-Out at AssociateIn-N-Out at Associate
Humberto SanchezHumberto Sanchez
25B Information Technology Specialist at Fort Gordon25B Information Technology Specialist at Fort Gordon
DAYTONA BOXLEYDAYTONA BOXLEY
Instructional Coach at Nashville Collegiate PrepInstructional Coach at Nashville Collegiate Prep