Brianna Ramirez
El Paso
Summary
Results-driven Property Manager with extensive experience in leasing, tenant relations, financial oversight, and property maintenance coordination. Adept at maximizing rental income, minimizing expenses, and ensuring regulatory compliance. Skilled in vendor management, staff leadership, and delivering excellent customer service. Seeking to leverage expertise in property operations to contribute to a dynamic management team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager's Assistant
Cherokee Construction
03.2024 - Current
Auditor
QMed Laboratory
08.2021 - 03.2024
Recruiter
Recruiter.com
11.2021 - 05.2022
Property Manager
Sunridge Management Group
12.2019 - 08.2021
- Managed all aspects of property operations, including leasing, maintenance, and tenant relations
- Collected rent, enforced lease agreements, and implemented collection procedures for delinquent accounts
- Conducted tenant move-in and move-out inspections to assess damages and ensure property readiness
- Coordinated repairs, maintenance requests, and vendor relationships to maintain property standards
- Maintained accurate records of leases, tenant communications, and financial reports
- Resolved tenant complaints efficiently, ensuring high retention and satisfaction rates
- Led a team of leasing and administrative staff, providing training and support to optimize operations
Assistant Property Manager
Sunridge Management Group
05.2018 - 01.2019
- Assisted with lease negotiations, renewals, and tenant communications
- Monitored construction and maintenance projects, updating stakeholders on progress and delays
- Handled security deposits, rental payments, and financial record-keeping
- Ensured compliance with housing regulations and company policies
Leasing Agent
Sunridge Management Group
04.2017 - 05.2018
- Showed apartments to prospective tenants and managed the leasing process from application to move-in
- Performed background, reference, and credit checks for prospective tenants
- Handled tenant communications, maintenance requests, and community engagement efforts
Front-End Supervisor
Best Buy
02.2014 - 04.2017
Education
High School Diploma -
Del Valle High School
El Paso, TX06.2011
Skills
- Property & Tenant Management
- Lease Negotiation & Renewals
- Budgeting & Financial Oversight
- Vendor & Contractor Coordination
- Rent Collection & Delinquency Management
- Maintenance & Repairs Oversight
- Staff Hiring & Team Supervision
- Regulatory Compliance
- Conflict Resolution & Customer Service
Certification
- Fair Housing Compliance Training
- Property Management Software Proficiency (Onesite/ Realpage etc.)
- Customer Service & Conflict Resolution Training
Timeline
Office Manager's Assistant
Cherokee Construction
03.2024 - Current
Recruiter
Recruiter.com
11.2021 - 05.2022
Auditor
QMed Laboratory
08.2021 - 03.2024
Property Manager
Sunridge Management Group
12.2019 - 08.2021
Assistant Property Manager
Sunridge Management Group
05.2018 - 01.2019
Leasing Agent
Sunridge Management Group
04.2017 - 05.2018
Front-End Supervisor
Best Buy
02.2014 - 04.2017
High School Diploma -
Del Valle High School
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