.Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Veterinary Assistant
Modern Animal
Santa Monica, CA
07.2025 - Current
Positioned animals for diagnostic imaging such as x-rays and scans.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Improved client relations through effective communication and education on pet health needs.
Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
Lead Dog Daycare Attendant
DogDrop
Los Angeles, CA, USA
05.2023 - 07.2025
Participated with team members to maintain safe environment for all animals in facility.
Assessed positive reinforcement training methods to promote good behavior among daycare attendees.
Assessed new arrivals for temperament compatibility before integrating them into existing playgroups at daycare center.
Responded quickly and calmly in emergency situations involving sick or injured pets under our supervision.
Protected animals and caretakers by observing safety behaviors consistently.
Monitored animal behavior and condition for signs of distress or serious medical issues.
Dog Bather
Healthy Spot
Centutry City, CA, USA
05.2021 - 07.2023
Noted detailed notes on each pet's individual needs, preferences, or special instructions.
Adhered safety protocols when handling dogs of different sizes and temperaments.
Carried out basic nail trims for all breeds and proper ear cleaning techniques under supervision of professional groomer.
Washed, dried, and brushed dogs.
Scheduled appointments using appointment software and telephone calls.
Helped restrain dogs during more challenging or complicated grooming procedures.
Identified illnesses, diseases and injuries through animal examinations and observations.
Monitored animal behavior and condition for signs of distress or serious medical issues.
Kennel Technician
Redwood Animal Hospital
Redondo Beach, CA, USA
05.2022 - 10.2022
Identified medical issues quickly via continuous monitoring of animals under care.
Participated in continuing education opportunities to stay current on best practices in animal care.
Prepared animals for surgery by clipping fur, cleaning surgical sites, and setting up surgical instruments.
Ensured that all safety procedures were followed while handling potentially aggressive or anxious animals.
Administered medications and treatments as directed by veterinarians.
Assisted veterinarians with routine exams, diagnostic tests, and minor procedures.
Monitored animal health, including checking vital signs and administering vaccines.
Barista
Starbucks
Huntington Park, CA, USA
05.2020 - 04.2021
Prepared beverages with speed and accuracy to minimize customer wait times.
Navigated periods of high volume with calm demeanor to keep store operating to standard.
Collaborated with team members to provide efficient service during peak hours.
Maintained cleanliness and organization of work area, adhering to health and safety guidelines.
Utilized time management skills to multitask efficiently during busy periods without sacrificing quality or customer service.
Sales Associate
Bath and Body Works, Limited Brands
Downey, CA
09.2019 - 05.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Cashier
CPP Farm Store
Pomona, CA, USA
09.2018 - 06.2019
Approached and solved problems with initiative and sound judgment.
Balanced cash drawer at beginning and end of each shift.
Gave customers full attention and attended to their needs.