Brianna Ramirez Romo
Peoria
Summary
Improved customer loyalty to the business. Proven ability to uphold loss-prevention protocols. Maintained a positive customer experience. Ensures a clean work environment. Skilled in conflict resolution. Resolved billing issues. Ensured a organized workspace. Trained new hires. Contributed to reduced wait times.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
7
7
years of professional experience
Work History
Sales Associate
AT&T
Phoenix, AZ
03.2026 - 04.2026
- Assisted customers with product selection, providing tailored recommendations based on needs.
- Delivered exceptional customer service to enhance client satisfaction and retention.
- Trained new associates on sales techniques and company policies for consistency in service.
- Implemented promotional strategies to boost product visibility and increase sales opportunities.
- Utilized point-of-sale systems efficiently to process transactions and manage customer accounts.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Caregiver
SYNERGY HomeCare
Avondale, AZ
05.2025 - 09.2025
- Monitored clients' health conditions, reporting changes promptly to ensure timely interventions.
- Organized recreational activities that promoted social engagement and physical well-being among clients.
- Improved efficiency of caregiving processes through feedback collection and implementation of best practices.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Caregiver
Right At Home Care
Litchfield Park, AZ
01.2025 - 04.2025
- Provided compassionate personal care to clients, enhancing their quality of life and promoting independence.
- Assisted clients with activities of daily living, ensuring safety and comfort in various settings.
- Developed and maintained positive relationships with clients and families, fostering trust and communication.
- Collaborated with healthcare professionals to implement personalized care plans tailored to individual needs.
- Trained new caregivers on best practices for client care and adherence to safety protocols.
Cashier/Server
Federico's Mexican Food
Glendale, AZ
03.2024 - 10.2024
- Maintained accurate cash drawers.
- Minimized checkout errors.
- Coordinated with kitchen staff during special events.
- Handled customer returns and refunds.
- Quickly learned different technological registers.
Crew Member
McDonald's
Glendale, AZ
01.2022 - 03.2023
- Maintained cleanliness and organization of workstations.
- Took initiative to organize storage areas.
- Balanced multiple tasks during high-demand hours.
Cashier Customer Service
Jack in the Box
Glendale, AZ
02.2021 - 10.2021
- Managed customer complaints.
- Processed refunds, exchanges, and returns.
- Recommended product add-ons to customers.
Sushi Maker
Sushi mocorito Lonchera
Glendale, AZ
04.2020 - 10.2020
- Handled guest requests.
- Increased speed.
- Gained new customers per week.
Cashier
McDonald's
Glendale, AZ
02.2019 - 12.2019
- Improved sales during holidays.
- Developed rapport with regular customers.
- Handled cash, credit, debit, and gift card payments.
Education
High School - Pharmacy
Sierra Nevada Job Corps Center
Reno, NV01.2024
High School - undefined
Independence High School
Glendale, AZ01.2023
Skills
- Handling refunds and exchanges
- Time management during shifts
- Onboarding and training of new hires
- Beverage and food preparation
- Drive-thru efficiency improvement
- Sanitization and cleanliness standards compliance
- Credit card and digital payment processing
- Multitasking in high-pressure environments
- Customer service excellence
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Problem-solving
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Outgoing personality
ADDITIONAL INFORMATION
I'm bilingual, I speak English and Spanish.
Timeline
Sales Associate
AT&T
03.2026 - 04.2026
Caregiver
SYNERGY HomeCare
05.2025 - 09.2025
Caregiver
Right At Home Care
01.2025 - 04.2025
Cashier/Server
Federico's Mexican Food
03.2024 - 10.2024
Crew Member
McDonald's
01.2022 - 03.2023
Cashier Customer Service
Jack in the Box
02.2021 - 10.2021
Sushi Maker
Sushi mocorito Lonchera
04.2020 - 10.2020
Cashier
McDonald's
02.2019 - 12.2019
High School - undefined
Independence High School
High School - Pharmacy
Sierra Nevada Job Corps Center