BRIANNA REFFITT
Parkton ,NC
Summary
Proficient Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 3 years of experience in office environments. History of improving processes and increasing team efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
HOA Manager/Maintenance Supervisor
Boxwell Real Estate
09.2022 - 02.2024
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Enforced compliance with community regulations and guidelines.
- Kept properties in compliance with local, state, and federal regulations.
Property Manager
Nest Managers Real Estate
02.2024 - Current
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Communicated effectively with owners, residents, and on-site associates.
Office Coordinator
NHO
06.2021 - 05.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Optometric Assistant
C&H Family Eyecare
06.2019 - 08.2021
- Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
- Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
- Scheduled appointments, handled referrals and ordered supplies for optometric practice.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Residential Manager
Pheonix HHC
05.2019 - 04.2021
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Planned special events such as lotteries, dedications and project tours.
- Devised and implemented patient and resident care plans, programs, policies and procedures.
Education
High School Diploma -
Lebanon High School
Lebanon, OH05.2019
CNA -
Warren County Career Center
Lebanon, OH05.2019
Skills
- Team Management
- Financial Budgeting and Reporting
- Office Supplies and Inventory
- Administrative Leadership
- Accounts Payable and Accounts Receivable
- Microsoft Office
- Office Management
- Maintenance Knowledge
- Account Updates
State
NC
Zip
28376
City
Raeford
Timeline
Property Manager
Nest Managers Real Estate
02.2024 - Current
HOA Manager/Maintenance Supervisor
Boxwell Real Estate
09.2022 - 02.2024
Office Coordinator
NHO
06.2021 - 05.2022
Optometric Assistant
C&H Family Eyecare
06.2019 - 08.2021
Residential Manager
Pheonix HHC
05.2019 - 04.2021
High School Diploma -
Lebanon High School
CNA -
Warren County Career Center
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