BRIANNA REYNOLDS
Sun City,AZ
Summary
Dynamic professional with experience at Amazon and a proven track record in customer satisfaction and workflow optimization. Skilled in collaboration and team leadership, I excel in enhancing service quality and operational efficiency. BLS certified, I am dedicated to delivering compassionate care and ensuring safety in all environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Sun City, AZ
03.2025 - Current
- Navigated routes using GPS technology for timely deliveries.
- Interacted with customers to provide excellent service during deliveries.
- Managed package inventory and ensured accurate loading procedures.
- Transported and safely delivered items to prevent damage or loss.
BEHAVIORAL HEALTH TECH
Paradise Valley Behavioral Health
Phoenix, USA
10.2023 - 10.2025
- Facilitated daily activities for patients, prioritizing safety and comfort.
- Monitored patient behavior and reported observations to enhance treatment plans.
- Collaborated with healthcare teams to deliver individualized care and support.
- Implemented tailored behavioral health interventions, providing compassionate care to patients.
SHIFT SUPERVISOR
Starbucks
Phoenix, USA
12.2019 - 08.2023
- Optimized workflow to enhance service efficiency and customer satisfaction.
- Implemented new training program, improving service quality across team.
- Fostered positive team environment through mentoring of new hires.
- Coordinated shift schedules to ensure adequate staffing and operational flow.
Education
High School Diploma -
Maricopa Community Colleges, Rio Salado Community College
Surprise, AZ10-2025
Skills
- BLS certification
- Collaboration and teamwork
- Team leadership
- Workflow optimization
- Customer satisfaction
- Facility maintenance
- Security audits
- Computer program proficiency
Certification
Level one fingerprint clearance card
Timeline
Delivery Driver
Amazon
03.2025 - Current
BEHAVIORAL HEALTH TECH
Paradise Valley Behavioral Health
10.2023 - 10.2025
SHIFT SUPERVISOR
Starbucks
12.2019 - 08.2023
High School Diploma -
Maricopa Community Colleges, Rio Salado Community College