Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
References
Timeline
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Brianna Richey

Seattle,WA

Summary

Experienced social services professional with a strong background in crisis intervention and case management. Demonstrated leadership in empowering diverse populations through trauma-informed care and advocacy. Proven track record of fostering resilience and achieving positive client outcomes. Dedicated to promoting diversity and inclusion in service delivery and community engagement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Services and Community Engagement Manager

Trans-Wa
Bellingham, Washington
01.2024 - Current
  • Provide direct services to transgender and gender-diverse individuals, including mental health support, case management, and advocacy.
  • Conduct psychosocial assessments and develop gender-affirming letters that align with clients’ gender identity and mental health needs.
  • Facilitate Name and ID Change Clinics for trans and nonbinary individuals, focusing on mental health, social connection, and navigating systemic barriers.
  • Advocate for clients in accessing affirming healthcare, legal resources, and community support.
  • Utilize trauma-informed and strengths-based approaches to empower clients and promote resilience.

Social Services Specialist

Seattle Children's Hospital
Seattle, WA
09.2022 - Current
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources
  • Provided crisis intervention, guidance, and supportive counseling to patients and families
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs
  • Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans
  • Coordinated with social, public, and welfare agencies to obtain and provide client information
  • Used EPIC to proficiently chart and prepare reports and documentation

Behavior Specialist

Community Care
Seattle, WA
08.2020 - 08.2021
  • Utilized positive reinforcement to maximize desired behavior and educational outcomes
  • Maintained accurate and confidential records of assigned students
  • Crafted Behavioral Intervention Plans for individual students
  • Supervised student behavior during daily academic routines to secure the safety of students and staff
  • Quickly learned new skills and applied them to daily tasks, improving efficiency, and productivity
  • Trained educators and parents in behavior management techniques

Youth Treatment Specialist

HopeSpoke
Lincoln, NE
06.2020 - 04.2021
  • Interpreted medical and psychological data to plan and develop rehabilitative services
  • Monitored clients' progress throughout the rehabilitation program
  • Explained, described, and predicted behavior by studying the connection between behavior and causes and identifying appropriate behavior modification strategies for individual situations
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence
  • Supported juvenile sex offenders in a group home setting with structured rehabilitation programs
  • Facilitated individual and group therapy sessions focused on accountability and behavioral modification
  • Coordinated with probation officers and mental health professionals for case management

CNA/Home Heath Aide

Home Care Partners of Nebraska
Lincoln, NE
09.2018 - 06.2020
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Conferred with multidisciplinary healthcare teams to help effectively manage patient conditions with regular testing and vitals assessments
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Provided compassionate end-of-life care to patients in home settings, ensuring dignity, comfort, and emotional support
  • Offered emotional support and respite care for families coping with terminal illness

Education

Master of Social Work (MSW) -

The Ohio State University
05.2025

Bachelor of Science - Criminology, Psychology

University of Nebraska- Lincoln
12.2020

Skills

  • Crisis Intervention & De-escalation
  • Behavioral & Mental Health Assessments
  • Trauma-Informed Care
  • Case Management & Advocacy
  • Effective communication
  • Nonprofit experience
  • Diversity & Inclusion
  • Policy Compliance & Ethical Practice

Certification

  • Certified Nursing Assistant (CNA)
  • Agency Affiliated Counselor

Projects

Elopement Escalation Pathway

  • Developed an Elopement Escalation Pathway to enhance hospital-wide response to patient elopement incidents.
  • Collaborated with multidisciplinary teams, including nursing, security, and behavioral health, to improve communication and streamline trauma-informed decision-making.
  • Implemented strategies to reduce safety risks while prioritizing patient-centered care.

Staff Morale Committee

  • Initiated and led a staff morale committee to enhance team engagement and workplace culture.
  • Organized team-building events and celebrations to foster a supportive and positive work environment.
  • Collaborated with leadership and staff to identify meaningful ways to boost morale and recognize team contributions.

References

References available upon request.

Timeline

Direct Services and Community Engagement Manager

Trans-Wa
01.2024 - Current

Social Services Specialist

Seattle Children's Hospital
09.2022 - Current

Behavior Specialist

Community Care
08.2020 - 08.2021

Youth Treatment Specialist

HopeSpoke
06.2020 - 04.2021

CNA/Home Heath Aide

Home Care Partners of Nebraska
09.2018 - 06.2020

Master of Social Work (MSW) -

The Ohio State University

Bachelor of Science - Criminology, Psychology

University of Nebraska- Lincoln
Brianna Richey