Brianna rimpson
Remote | Indianapolis,IN
Summary
Results-driven logistics coordinator with strong skills in freight negotiation, shipment tracking, and dispatch coordination. Committed to enhancing operational efficiency and fostering customer relationships.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
True Ambition Logistics LLC
Remote
04.2023 - Current
- Coordinated daily transportation and freight activities, streamlining operations.
- Scheduled pickups, deliveries, and appointments to optimize workflow.
- Facilitated clear communication among drivers, carriers, brokers, shippers, and customers.
- Tracked shipments and provided timely status updates to all stakeholders.
- Monitored delivery schedules and resolved delays or issues promptly.
- Maintained accurate records of shipments, deliveries, and transportation information.
- Supported freight rate negotiations, contributing to cost-effective solutions.
- Built positive relationships with carriers, brokers, and customers for improved collaboration.
Freight Dispatcher
Imperial Shipments Group
Indianapolis, Indiana
04.2021 - 03.2023
- Negotiated rates and terms with brokers and shippers to optimize margins.
- Cultivated professional relationships with brokers and carriers to strengthen collaboration.
- Coordinated pickups, deliveries, appointments, and driver schedules for efficient operations.
- Dispatched loads while providing drivers with precise load information and instructions.
- Monitored driver progress and tracked shipments to ensure on-time deliveries.
- Communicated updates regarding delays, cancellations, and changes to brokers, customers, and drivers.
- Reviewed rate confirmations and maintained accurate records of loads, mileage, rates, and deliveries.
- Researched load boards and broker networks to uncover profitable freight opportunities.
Tow Truck Dispatcher
Jeff's Towing
Benton Harbor, Michigan
08.2019 - 01.2021
- Dispatched tow truck operators based on equipment availability, urgency, and location.
- Prioritized emergency and time-sensitive calls to ensure rapid response.
- Coordinated incoming towing and roadside assistance calls to ensure timely service delivery.
- Gathered precise customer vehicle and location information for accurate service delivery.
- Communicated estimated arrival times and service updates to customers promptly.
- Monitored drivers and tracked service calls to guarantee completion and customer satisfaction.
- Collaborated with insurance companies, motor clubs, repair shops, and law enforcement to facilitate service.
- Maintained accurate records of calls, dispatches, and driver activity to support operational efficiency.
Education
High School Diploma -
Benton Harbor High School
Benton Harbor06-2016
Skills
- Freight rate negotiation
- Shipment tracking
- Dispatch coordination
- Transportation software
- Supply chain management
- Customer relationship management
Timeline
Logistics Coordinator
True Ambition Logistics LLC
04.2023 - Current
Freight Dispatcher
Imperial Shipments Group
04.2021 - 03.2023
Tow Truck Dispatcher
Jeff's Towing
08.2019 - 01.2021
High School Diploma -
Benton Harbor High School