Dynamic and compassionate professional with extensive experience at Briarfield Health Care Centers, excelling in Alzheimer's care and customer service. Proven ability to enhance residents well-being through effective communication and personalized support. Recognized for maintaining a safe environment and fostering positive relationships with families, ensuring high standards of care and satisfaction.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Briarfield Health Care Centers
02.2025 - Current
Assist residents with personal hygiene tasks, including bathing, grooming, and dressing
Provide daily care and support to residents in a residential facility
Assist with meal preparation, and feeding as needed
Maintaining a clean and safe living environment for residents by performing housekeeping duties
Supports residents in participating in recreational activities and social events
Provides emotional support and companionship to residents on a daily basis
Responds promptly to emergency situations or medical crises, following established protocols
Implements safety measures such as fall prevention strategies for elderly residents
Cultivates positive relationships with family members by providing regular updates on their loved one's well-being
Mentors new residential aides by providing guidance on best practices for resident care
Assisted residents with personal hygiene tasks, including bathing, grooming, and dressing
Provided daily care and support to residents in a residential facility
Assisted with meal planning, preparation, and feeding as needed
Maintained a clean and safe living environment for residents by performing housekeeping duties
Supported residents in participating in recreational activities and social events
Provided emotional support and companionship to residents on a daily basis
Responded promptly to emergency situations or medical crises, following established protocols
Implemented safety measures such as fall prevention strategies for elderly residents
Cultivated positive relationships with family members by providing regular updates on their loved one's well-being
Mentored new residential aides by providing guidance on best practices for resident care
Front Desk Receptionist
Briarfield Health Care Centers
11.2024 - 02.2025
Greeted and welcomed guests, providing a positive first impression of the company
Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
Efficiently handled all incoming and outgoing mail, packages, and deliveries
Maintained cleanliness and organization of the front desk area at all times
Managed visitor logbook accurately by recording necessary details for security purposes
Assisted HR department in organizing interviews by scheduling candidates' appointments
Initiated background checks for potential employees
Dietary Aide
Briarfield Health Care Centers
04.2024 - 11.2024
Collaborated with the culinary team to create appealing presentations for meals that met both aesthetic and nutritional standards
Assisted in the setup and breakdown of meal trays according to established procedures, ensuring timely delivery to patients' rooms
Provided excellent customer service by promptly addressing patient inquiries, concerns, and special requests
Maintained a clean and organized dining area, following sanitation guidelines and ensuring a safe environment for patients
Hostess
Quaker Steak & Lube
05.2023 - 04.2024
Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
Managed the seating chart efficiently to ensure optimal use of available tables
Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain smooth flow of service
Maintained cleanliness and organization at the hostess station, ensuring a visually appealing entrance for guests
Utilized excellent communication skills to effectively handle high-pressure situations during busy periods
Ensured compliance with health code regulations by monitoring dining areas for cleanliness
Maintained knowledge of daily specials, promotions, and menu changes to provide accurate information to guests as needed
Hostess
Yolanda's Pizza & Restaurant
01.2022 - 08.2022
Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
Managed the seating chart efficiently to ensure optimal use of available tables
Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain smooth flow of service
Provided accurate wait time estimates to guests, managing expectations in a professional manner
Maintained cleanliness and organization at the hostess station, ensuring a visually appealing entrance for guests
Implemented reservation system to enhance efficiency in managing reservations during peak hours
Ensured compliance with health code regulations by monitoring dining areas for cleanliness
Maintained knowledge of daily specials, promotions, and menu changes to provide accurate information to guests as needed
Education
High School Diploma -
Struthers High School
Struthers, OH
05-2025
Skills
Cooking
Sales
Customer service
Alzheimer's/Dementia care
Phone etiquette
Caregiving
Communication skills
Hospitality
Data entry
Patient monitoring
Interests
DIY and Home Improvement
Electronics and Circuit Building
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Talent Acquisition Partner at Central Health/CommUnity Care Health Centers/SenderoTalent Acquisition Partner at Central Health/CommUnity Care Health Centers/Sendero