Brianna Rivera
Financial Services Representative
Vacaville,USA
Summary
Detail-oriented financial service representative with 4 years of experience enhancing profitability goals. Resourceful team player surpassing targets for creating new business opportunities. Maintained strong member relations tailoring solutions specific to individual needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Financial Service Representative
Travis Credit Union
Vacaville, CA
08.2020 - Current
- Preforming day to day transactions such as deposits, withdrawals, cashier’s checks, etc -helping members with account maintenance, processing loan applications and answering questions about rates, terms, etc -promoting team work and helping other colleagues with anything needed to get daily tasks done -auditing daily work -entering time sensitive data onto member’s profiles and keeping all member information secure
- Skills -advanced typing skills in Word and all other MS office products -advanced written and verbal communication -works well in teams and independently to get all jobs done in a timely manner
Branch Services Officer
Westamerica Bank
Fairfield, CA
07.2018 - 08.2020
- Providing the upmost customer service to all customers -opening new accounts such as personal, trust, business, etc -reporting directly to branch manager while managing teller line -helping customers with lending needs, advising them of their options and accompanying them while applying for loans -doing daily reports and handling time sensitive confidential information for the branch -promoting teamwork and making sure all tasks get done efficiently in a timely matter
Assistant Manager
Journeys
Fairfield, CA
05.2016 - 07.2018
- Positively managing employees and helping them make the most out of sales -making sure all monthly quotas are met for the store -auditing paperwork, inventory, etc
Education
Vacaville High School
Skills
- Customer Transactions
- Cash Reconciliation
- Solution Optimization
- Issue and Conflict Resolution
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Flexible & Adaptable
- Collaboration
Certification
- NMLS Certified 02/22-present
Timeline
Senior Financial Service Representative
Travis Credit Union
08.2020 - Current
Branch Services Officer
Westamerica Bank
07.2018 - 08.2020
Assistant Manager
Journeys
05.2016 - 07.2018
Vacaville High School
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