Brianna Rivera
Montgomery,IL
Summary
Experienced dental insurance coordinator with a strong background in insurance accounts receivable, patient account management, and billing issue resolution. Demonstrated expertise in quickly collecting on unpaid balances and providing exceptional customer service. Seeking a new opportunity for growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance coordinator
Smiles Of aurora
Aurora, IL
11.2020 - Current
- Answering phone calls , helping patients with any questions or concerns
- Create claims to submit to insurance
- Scheduling patients for the doctor and hygienist and calling patients who are overdue for cleanings also checking emails for new patients
- Verify insurance information for ppo patients, collect payments cash , debit/credit , personal checks
- Create monthly payment plans for patients who were unable to make payments at time of appointment
Front desk receptionist
Premier Dental
Aurora, IL
09.2018 - 10.2020
- Answering phone calls , helping patients with any questions or concerns
- Verifying insurance information for public aid and PPO
- Presenting treatment plans , create claims and submit to insurance
- Schedule patients in accordance with monthly and daily goals
- Collect payments , copayments and deductibles
Monitor
Durham school services
Aurora, IL
08.2018 - 12.2018
- Assist students with entering and exiting bus in a safe manner
- Monitor passengers at all times to ensure safety regulations
- Exercise student management through communication and discipline
- Worked with special needs students that had a set routine
Manager
Mcdonalds
Aurora, IL
01.2015 - 11.2017
- Worked the register , Stocking, Stang, Cleaning
- Assisted customers
- Schedule, train, and hire personnel for food service
- Ensured equipment was working properly for daily use
- Bank deposits
- Daily inventory counting
Education
Esthetics License -
Hair Professionals School of Cosmetology
Oswego, IL09-2024
GED -
Waubonsee Community College
Sugar Grove, IL09-2021
Skills
- Insurance claims processing
- Accounts Receivable
- Strategic thinking skills
- Medical billing proficiency
- Microsoft Office
- Sales Suppoort
Certification
- Barbicide 2024
- barboletta lash
- premie hydrafacial machine
Timeline
Insurance coordinator
Smiles Of aurora
11.2020 - Current
Front desk receptionist
Premier Dental
09.2018 - 10.2020
Monitor
Durham school services
08.2018 - 12.2018
Manager
Mcdonalds
01.2015 - 11.2017
Esthetics License -
Hair Professionals School of Cosmetology
GED -
Waubonsee Community College
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