Brianna Rivera
Oaklyn
Summary
Compassionate Certified Medical Assistant with extensive experience at Virtua Primary Care, skilled in patient care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and attentive support. Proficient in HIPAA compliance and phlebotomy techniques, ekg's, and ensuring optimal outcomes and a positive healthcare experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
All American
01.2021 - 02.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Certified Medical Assistant
Advocare Gastroenterology
04.2023 - 04.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
Certified Medical Assistant
Virtua Primary Care
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Education
High School Diploma -
Collingswood High School
Collingswood, NJ06-2019
Clinical Certified Medical Assistant
American Training Center
Pennsauken, NJ03-2023
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Patient care
- Wound care
- Inventory and supply management
- Medical records management
- Phlebotomy techniques
- Telephone etiquette
- Blood pressure measurement
- Direct patient care
Certification
- CCMA - Certified Clinical Medical Assistant
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Virtua Primary Care
04.2024 - Current
Certified Medical Assistant
Advocare Gastroenterology
04.2023 - 04.2024
CNA
All American
01.2021 - 02.2023
High School Diploma -
Collingswood High School
Clinical Certified Medical Assistant
American Training Center
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