Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Applicable Coursework
Timeline
SalesAssociate

Brianna Robinson

Durham,NC

Summary

Passionate and committed recreational therapy student with outstanding interpersonal, communication, organizational, time-management, problem-solving and critical-thinking skills seeking employment in a recreational setting that offers professional challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate

Aldi’s
Durham/Chapel Hill, NC
08.2021 - Current
  • Train employees on policies, procedures, and using cash register.
  • Work varied hours, days, nights and weekends as business needs dictate.
  • Increase customer loyalty and customer service through daily communication and interaction.
  • Maximize customer interactions by promptly identifying needs and wants.
  • Provide excellent customer service
  • Cashier/Cash handling
  • Stock and organize merchandise
  • Create pricing signs
  • Help keep store clean and orderly

Cashier

Walmart, Inc
Raleigh/Winston-Salem, NC
04.2020 - 06.2021
  • Provided outstanding customer service
  • Maintained cleanliness and organization of workstation
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases and locate items.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Warehouse Team member

Amazon
Durham, NC
04.2020 - 06.2020
  • Increased safety within the workplace by securing multiple packages
  • Wrapped pallets in shrink wrap prior to loading.
  • Accurately scanned, sorted, and distributed packages
  • Trained new employees

Sales Associate

Old Navy/Gap
Durham, NC
05.2017 - 08.2019
  • Trained new employees
  • Assisted customers with determining high quality products
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products by store inventory and checking the system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Education

Bachelor of Science - Recreation Therapy

Winston-Salem State University

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Charles E Jordan High School
2018

Skills

  • Outstanding written and oral communication
  • Strong interpersonal skills
  • Effective problem-solving and decision-making skills
  • Empathy
  • Strong work ethic
  • Engaging with diverse customers
  • Building customer relationships and loyalty by exceeding customer expectations

Accomplishments

  • Dean’s List, 2018-2021
  • Employee of the month, 2019

Certification

  • Adult and Pediatric First Aid/CPR/AED Certified

Applicable Coursework

  • Advanced Therapeutic Recreation
  • Youth and Adolescent Advanced Program Development
  • Foundations of Therapeutic Recreation
  • Abnormal Behavior
  • Program Planning in Recreation
  • Assessment and Documentation in Therapeutic Recreation
  • Organization/Management
  • Procedures in Therapeutic Recreation
  • Principles in Therapeutic Recreation

Timeline

Associate

Aldi’s
08.2021 - Current

Cashier

Walmart, Inc
04.2020 - 06.2021

Warehouse Team member

Amazon
04.2020 - 06.2020

Sales Associate

Old Navy/Gap
05.2017 - 08.2019

Bachelor of Science - Recreation Therapy

Winston-Salem State University

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Charles E Jordan High School

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