Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brianna Robledo

New Braunfels,TX

Summary

Proactive Shift Leader and Supervisor with extensive experience in team leadership, cash handling, and problem-solving. Specialized in training new employees, maintaining safety protocols, and improving customer satisfaction with efficient workflows. Known for strong organizational skills and enhancing team productivity.

Overview

7
7
years of professional experience

Work History

Shift Leader

Taco Cabana
12.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Personal Shopper

HEB Grocery Store
11.2022 - 12.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Supervisor

Fresh Healthy Cafe
04.2017 - 10.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma -

New Braunfels High School
New Braunfels, TX
02.2017

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • Flexible Schedule
  • Decision-making capabilities
  • Team motivation
  • Strong verbal and written communication
  • Training Assistance
  • Creative Problem-Solving
  • Customer Service Management
  • Team Collaboration and Leadership
  • Team Supervision
  • Multitasking
  • Organizational Skills
  • Active Listening
  • Decision-Making
  • Team building
  • Reliability
  • Adaptability and Flexibility
  • Self Motivation
  • Goal Setting
  • Continuous Improvement

Languages

English
Full Professional

Timeline

Shift Leader

Taco Cabana
12.2023 - Current

Personal Shopper

HEB Grocery Store
11.2022 - 12.2023

Supervisor

Fresh Healthy Cafe
04.2017 - 10.2022

High School Diploma -

New Braunfels High School

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Brianna Robledo