Overview
Work History
Education
Skills
Timeline
Generic

Brianna Rodriguez

Coral Springs

Overview

5
5
years of professional experience

Work History

Front Desk Medical Receptionist

Green Wellness Centre & Medical Spa
02.2024 - Current
  • Checked patient demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Proactively addressed potential conflicts or problems in appointment scheduling, resolving issues to ensure seamless patient experiences.
  • Collaborated with management to develop marketing and promotional activities.
  • Provided administrative support to medical staff, assisting with various clerical tasks as needed.
  • Improved office efficiency by organizing and maintaining accurate patient files and records.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.

Spa Sales Associate

Hand And Stone Massage And Facial
06.2022 - 01.2024
  • Welcomes customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific services.
  • Maintained calm demeanor, professionally managed issues in busy, high-stress situations.
  • Provided exceptional customer service and product knowledge skills to enhance overall performance.
  • Used POS system to process sales, returns, and gift cards.
  • Worked to meet or exceed sales goals.
  • Answered multi-line telephone system to answer and direct high volume of calls.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.

Cashier

Poke LOLO
03.2022 - 05.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Team Member

Notorious Creamery
05.2019 - 05.2021
  • Two years of cashier experience, developed strong customer service and product knowledge skills.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adjusted preparation methods and ingredients to accommodate allergy and dietary needs; sanitized and maintained work area and equipment needs.

Education

High School Diploma -

J.P. Taravella
Coral Springs, FL
05.2021

Skills

  • Written and Oral Communication Skills
  • Exceptional Customer Service
  • Teamwork and Collaboration
  • Problem-Solving Skills
  • Positive and Professional
  • Superb Time Management
  • POS System Operation
  • Sales Strategies
  • Reliable and Punctual
  • Outgoing Personality
  • Appointment Scheduling
  • Office Administration

Timeline

Front Desk Medical Receptionist

Green Wellness Centre & Medical Spa
02.2024 - Current

Spa Sales Associate

Hand And Stone Massage And Facial
06.2022 - 01.2024

Cashier

Poke LOLO
03.2022 - 05.2022

Team Member

Notorious Creamery
05.2019 - 05.2021

High School Diploma -

J.P. Taravella

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Brianna Rodriguez